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Veterans Preferred – Supervisor Loan Closing (Los Angeles, CA)

City National Bank

This is a Full-time position in Los Angeles, CA posted June 3, 2021.

Military Veterans are Encouraged to Apply.



Supervise the Loan Closing team who is responsible for pre-boarding complete loan closing requests to be forwarded to the Loan Servicing department.

Residential Lending Division

Make a meaningful difference as a member of City National’s Residential Lending group. This is a great opportunity to grow your career with a stable and expanding organization while enhancing and retaining bank client relationships through competitive mortgage products and solutions with exceptional service and care.


  • Supervises pre-boarding staff.
  • Performs quality assurance review of pre-boarding loan packages (consumer, commercial, commercial real estate, SBA and ABL) upon receipt of executed documents prior to funding and/or boarding a loan.
  • Performs quality assurance review of certain C&I loan products (“signature less loans”) for accuracy prior to being sent for boarding.
  • Prepares reports to capture production volume and productivity. Analyzes results and recommends changes to workflow and staff assignments to ensure that departmental goals are achieved and maintained.
  • Works with Relationship Managers, Credit Officers, Attorneys, 3rd party vendors and other bank staff, to ensure all due diligence items are obtained in relation to loan closing packages.
  • Reviews and approves wires, GL Sheets and other funding documents.
  • Trains colleagues, Relationship Managers, Credit Officers, and other bank staff, as required, regarding loan closing policy and procedures.
  • Develops monitors and maintains loan closing quality assurance review process.
  • Meets with staff under direct supervision, minimally on a monthly basis, to go over and discuss individual staff performance and performance measurement metric results and staff incentives, if applicable.
  • Prepares and performs annual performance reviews for all staff under direct supervision.
  • Maintains comprehensive knowledge and understanding of loan policies, programs and procedures. Modifies procedures in the loan closing area as needed to ensure compliance as changes in regulations guidelines occur.
  • Maintains a proactive commitment to established bank programs, such as Community Reinvestment Act (CRA) and Affirmative Action.
  • Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
  • All other duties as assigned.


  • H.S. Diploma
  • Minimum 5 years loan closing experience, with emphasis in Commercial and SBA transactions.
  • Minimum 3 years supervisory experience required

Skills and Knowledge

  • Knowledge of regulatory compliance laws
  • Knowledge of general banking operations to include loan processing, collateral, and reading entity documents
  • Excellent verbal and written communication skills
  • Great attention to detail
  • Good organization and time management skills
  • Ability to resolve conflicts within a supervised department
  • Ability to solve complex problems
  • Ability to train staff
  • Ability to conduct performance reviews
  • Proficient in Word and Excel
  • Knowledge of AFS and FIS loan accounting systems helpful

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


We start with a basic premise: Business is personal. Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.



Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled