Reporting to the Director of Operations, the Operations Manager is responsible for managing 3rd party contract manufacturers, procurement, production schedules and oversee inventory management. This is a broad Operations role, exposed to all functions across the company. You and will manage vendor relationships, provide regular reporting, and will drive, measure and report Key Performance Metrics.
You understand manufacturing and buying components to make a finished good. You know what a bill of material is and how that relates to what goes onto a purchase order and how to plan for production. You have exceptional analytical skills.
Successful candidate will have 5+ years of Operations and Purchasing experience in consumer goods, beauty or food & beverage. You are comfortable in a small but growing company, building best practices in both processes and systems. You love working with a high-performance team.
Key Responsibilities:
- Responsible for the management of inventory purchased reviewing demand, inventory adjustments, and the creating purchase orders to replenish inventory.
- Maintain proper inventory levels to ensure high service levels and no out-of-stocks while meeting budget targets.
- Drive cross-functional KPI?s, working closely across the Operations team, Sales Admin and Finance
- Responsible for purchasing components and finished goods at the best price and consistent with the quality and service standards of the company.
- Set supplier objectives and measures, targeting lead time and cost reductions, while ensuring product and service quality as well as timely arrival of orders.
- Develop, create, and maintain Operations Dashboard demonstrating KPI and opportunities for continuous improvement.
- Establish and maintain strong vendor relationships and partnerships.
- Perform various month end duties including Inventory reporting, reconciling purchase orders with receiving documents.
- Oversee Item master management ? items and UPC set up, cost update Bill Of Materials management.
- Cross-train and perform duties along-side Procurement Coordinator and Transportation, Fulfillment and Warehouse Analyst.
Core Skills and Qualifications:
- 5+ years of experience in Operations department including procurement experience.
- Able to monitor processes, prepare data. Strong Excel skills
- Proven vendor relationships and negotiating skills, must possess tact, diplomacy and firmness in vendor negotiations.
- Product quality knowledge, excellent attention to detail.
- Leadership capabilities and working knowledge in supply chain management, logistics or purchasing.
- Strong critical thinking and problem-solving skills.
- Experience in scaling for growth ? focus on continuous improvement ? proactive and resourceful.
- Excellent interpersonal skills.
- Ability to multi-task and work in evolving fast-paced environment.
- Strong written and verbal communicator that ensures SOP?s are followed.