This position provides support and leadership for multiple wellness retail locations each with a team of 4-8 employees.
Priorities for succeeding in this position are the development of successful teams and continued growth of the business in each location.
This is a fully on-site position that requires continuous travel between locations.
JOB FUNCTIONS
The essential duties and responsibilities of this position include, but are not necessarily limited to:
Motivating and leading teams to be patient focused, results oriented while maximizing sales, identifying opportunities and establishing creative solutions.
Creating a patient focused culture by observing and collaborating on S.M.A.R.T.
action plans.
Analyzing sales and create S.M.A.R.T.
action plans to drive continuous improvement and sales growth.
Managing overall clinic standards, clinic operational procedures, and company policy within area.
Continuously network and manage clinic staffing levels including sourcing, recruiting, hiring and onboarding.
Providing continuous and on-going training and development for clinic team.
Following-up on all deadlines and ensuring 100% participation and execution of all assignments/tasks.
Providing Leadership with status updates for each clinic on progress with KPIs, staffing to grow the business, and overall clinic brand.
Responsibility for continual process improvement and development through KPI performance measurements.
Using good judgment in decision making, Handling employee concerns, complaints, or grievances by partnering with Human Resources, or if applicable, the using disciplinary or corrective actions (including termination decisions).
Performing any and all other duties as assigned.
JOB COMPETENCIES
BUILDING A SUCCESSFUL TEAM: Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.
BUILDING CUSTOMER LOYALTY: Effectively meeting patient needs; building productive relationships; taking responsibility for patient satisfaction and loyalty.
COACHING: Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
DRIVING FOR RESULTS: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
WORK STANDARDS: setting high standards of performance for self and others; assuming responsibility and accountability for successful completion of assignments or tasks; self imposing standards of excellence rather than having those standards imposed by leadership.
SKILLS REQUIRED
· Bachelors degree in Business or related field.
· Passion for health and wellbeing.
· No less than 2 years experience exceeding consumer sales goals and expectations in multi-unit business.
· Ability to visit all locations within the market routinely and to be consistently available to include weekends.
· Above average interpersonal and presentation skills with a focus on mentorship and motivation.
· Must have a high aptitude for solution selling and a successful track record of closing deals.
· Have a sense of urgency, excellent time management skills, and an high aptitude for setting and managing multiple priorities simultaneously.
· Ability to work cross-functionally and collaborate with other departments to to achieve goals.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Supplemental Pay:
Bonus pay
Education:
Bachelor’s (Preferred)
Work Location: Multiple Locations