Marketing Trust Institute – Director

A career in Sales and Marketing, within Internal Firm Services, will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and driving long term revenue growth. Our Sales and Marketing Generalist – Practice Support team focuses on designing, developing, and implementing communication programmes and media events to promote and sell PwC’s brand and services as well as contribute to and evaluate our pricing strategies in the marketplace. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Director, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Support team to disrupt, improve and evolve ways of working when necessary. Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations. Identify gaps in the market and spot opportunities to create value propositions. Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments. Create an environment where people and technology thrive together to accomplish more than they could apart. I promote and encourage others to value difference when working in diverse teams. Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders. Influence and facilitate the creation of long-term relationships which add value to the firm. Uphold the firm’s code of ethics and business conduct. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 8 year(s) Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Fields of Study: Marketing, Public Relations, Communications Studies/Speech Communication and Rhetoric, Business Administration/Management Preferred Knowledge/Skills: Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in identifying and addressing client needs, performing in a global delivery model and/or data analytics business environments for a global network of professional services consulting firms, emphasizing the following areas: Understanding of the firm’s organizational structure in order to analyze accurately results, identify possible issues, make recommendations, and support conclusions, especially through the utilization of Global Delivery Management and other firm-issued technologies, e.g., Envoy, GFS, and Microsoft Office: Word, Excel, PowerPoint, SharePoint, Google Suite, Tableau, and Alteryx; Exhibiting familiarity of Human Capital life cycle and technologies (e.g., Talent Acquisition, Rewards, Leadership Development Experience, deployment,etc.); Showcasing knowledge of Human Capital principles, practices and firm policies; Possessing familiarity with Workday is a plus; Supporting the Global Delivery Management Operations leadership (including but not limited to Managing Director, Director, Sr. Manager and Manager) with strategic and operational projects from planning to implementation; Recognizing and taking action when issues require additional consultation or escalation; Collaborating with internal or external stakeholders to resolve data discrepancies and issues, and reviewing process efficiencies and making recommendations for process improvement e.g., root cause analyses between engagement teams in the US and domestic and international service delivery centers requiring communications with Senior or Manager level staff, preparation of balanced analyses for Senior Managers and Partners of the US Firm and of service delivery centers; and, Working independently on projects, influencing team Leadership by providing support with project and operational planning, administration and implementation. Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in performing in a global delivery model and/or data analytics business environments for a global network of professional services consulting firms, emphasizing the following areas: Applying an in-depth understanding of global delivery management strategic objectives and serving as subject matter specialist on Operational processes in support of strategy when working with service delivery center and internal business stakeholders; Resolving more complex issues raised by service delivery centers and Engagement teams; Innovating solutions for improving existing processes and tools relative to Global Delivery Management Operations; Developing and reviewing Global Delivery Management results dashboards provided to leadership; Completing in-depth analyses of current trending business topics and monthly results, as well as the subsequent documentation of conclusions to be included in the reporting packages; and, Developing comprehensive schedules and templates and participating in and completing ad hoc/special projects.

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