Overview: Here at Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on EarthImagine being a Team Member in an organization introducing 100s of new aircraft that will double our fleet while scaling the organizations people, process, and technology infrastructure.
Investing in a Rock Star like you will not only make an immediate impact on the business but help us continue building a bench of future leadership.
Our Team Members develop their careers rapidly while building key skills that drive long-term success.Be part of our Transformation JourneyTeam-driven:Your leaders will be right beside you to mentor, share ideas, and collaborate.
Peers and leaders are valuable contributors.The Sky is No Limit:Our constant growth means boundless career opportunities.
There is no limit to how fast and how far you can grow within this organization.The Giving Spirit:We are committed to giving back to the communities where we live and work.Why Spirit?Competitive base salaries with robust health & welfare benefits Agile career paths and accelerated career advancement Travel & flight benefits for you and your familyAbout this JobThe Optimization Manager will be responsible for the end to end online guest experience with the intent of driving up revenue and profit though A/B testing merchandising and funnel optimization.This role provides both proactive and reactive analysis which will help to drive overall business and enhancements to the guest experience, including segmentation and personalization strategies across marketing channels, mobile and desktop websites.
This role interacts with various teams across the organization to provide analysis and recommendations that will lead to data driven optimized guest experiences.
Responsibilities: Act as primary testing and optimization point of contact, consulting and supporting various business partners in the development of their optimization roadmaps and the design of specific actions.Maintain and proactively monitor live experiments and ensure that appropriate metrics and segments are accurately implemented, while consolidating and sharing findings across teams and verticals.Be a reliable source of expertise for optimization tools and offerings including keeping up to date with industry trends, services and technologies.Contribute to the creation of procedures and governance for a successful global optimization program at SpiritBuild and maintain C-Level facing dashboards and reportsRelentlessly communicate, coach, evangelize, document and share best practices to colleagues across the company.Be a liaison with several cross-functional teams, co-creating learning center from optimization insights development and delivering results.Collaborate with both technology and optimization platform teams to integrate new methodologies and tracking through our Optimization Analytics tools.Maximize conversion rate and operating margin through A/B testing.Continue Spirits journey into personalization IE offering 1-1 marketing to guests based on information we are aware of.Drive Online Merchandising Real Estate and Strategy.Manage content and publishes changes to images and copy to Spirit.com.Shape customer journey/experience from discovery to conversion.Owns eCommerce goals and understands levers that move sales/profit.May perform other responsibilities as assigned.
Responsibilities and duties may change when circumstances dictate (e.g.
emergencies change in workload, rush jobs or technical developments).
Qualifications: Bachelor’s degree or equivalent experience5-7 years’ experienceGoogle Analytics CertifiedExperience with testing platforms built-in house and/or 3rd parties (Maximiser, Optimizely, Target, Optimize, SiteSpect, AB Tasty).Ability to understand fundamentals of eCommerce IE traffic, conversion, take rates and average order value.Experience Managing a content management system.Knowledge in conversion optimization, digital marketing, UX design and/or consumer psychology and research.Experience with Analytics Platforms ex.
Google Analytics.Must have a proven track record of working effectively in an organization of significant size with the ability to work collaboratively across multifunctional teams.Demonstrated ability to influence across all business units with multiple levels of management.Ability to drive action with cross functional teams for improvements and key initiatives.Able to create and present ideas in a logical format to all levels of the organization including the C-Suite.Demonstrated ability to clearly and effectively communicate both orally and in writing.
Strong oral presentation skills required.Self-starter who successfully works in a collaborative spiritFast learner who can respond to changing needs and incoming data quickly.Ability to work in a nimble ever changing environment while understanding how to grow business.Ability to make recommendations based on sound logic and incoming data.Domestic & International Travel under 10% of timeExerts up to 10 lbs.
of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
involves sitting most of the time but may involve walking or standing for brief periods of time.Please be advised that you will be asked to complete a required assessment to be considered for this position.
This assessment will be emailed to you after you apply.
Please be sure to check your Spam folder and/or junk mail if you do not receive it.
We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more.
We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members.
EEOC Statement: Spirit Airlines is an Equal Employment Opportunity employer.
All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.