Learning & Development Consultant

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Right now, our Talent Management & Organizational Development (TM&OD) team is looking for a full time Learning and Development Consultant

The Learning and Development Consultant is responsible for understanding the goals and strategies of the organization, and how individual, team, management and leadership performance impacts the performance of the organization. To have the greatest impact, needs assessment and analysis is done to identify and prioritize opportunities to improve performance through the development of behavior-based, skill-based and knowledge-based competencies. Once priorities are identified, this role creates learning programs from the design phase to the implementation phase using available resources and managing external resources. Multiple types of programs and delivery methods are used. Evaluation is done to ensure program objectives are met. Generally, this position will involve 10% strategy development/analysis, 20% project management, 40% design/development and 30% delivery including facilitation as well as preparing other trainers to facilitate.

As a senior position within the learning and development team, identifies tools and knowledge that will enhance the competency of the team and shares in team meetings and through train-the-trainer activities.

Educational Requirements:
Bachelor’s Degree in Instructional Design, Organizational Development or related field required

5 years experience in a learning and development role in a service industry including but not limited to instructional design and development using at least 2 delivery methods, facilitating interactive learning sessions and managing projects/creating deliverables that impact performance of individuals, teams and organizations.

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