Posted Date: Jan 20, 2021Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker’s Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.Job SummaryThe Laundry Operations Manager is the heart of the laundry operation and responsible to get the work out to the customers in an efficient and cost effective manner. This is a fast paced, union, production environment.This position is part of our bench program. The position is designed to train in one location and be open to relocation to another location as needs arise. After training is completed, the position may include travel to other locations as needed.RESPONSIBLITIES:* Oversee the daily operation of the production floor* Handle production scheduling, supervisor scheduling and shift assignments* Ensure the completion of hourly employee training including all regulatory, company based and safety* Chair the plant safety committee* Handle all productivity tracking and monitoring through plant specific tracking methods and Key Indicator report* Lead, coach and develop team members* Handle ordering and tracking of purchases and linen* Conduct team meetings and training sessions for staff* Review and manage costs and expenses within the day to day operation of the plant* Oversee all accident investigations and corrective actions* Handle customer service and client support issues* Participate in client Linen Committees* Assist with the accurate billing and distribution of linen to end usersQUALIFICATIONS:* Past experience with, and technical knowledge of, running a laundry plant* Previous laundry production experience required* Degree preferred, High School Diploma required* Understanding of methods of laundry processing including time and motion* Knowledge of health and safety and regulatory requirements in a production environment* Intermediate level proficiency with Word, Excel, email and automated billing systems* Understanding of basic financials and P&L statement* Basic mechanical aptitude* Bilingual in Spanish preferred* Knowledge of universal precautions and basic washroom chemistry* Ability to handle a high pressure production environment* Strong customer service skills and ability to develop relationships with all levels of the organization and customer base* Capable of understanding Key Indicators of the business and developing solutions to problems and issues* Leadership skills to engage and motivate a diverse group of employees to achieve the desired goals and objectives of the organization* Solid verbal and written communication skillsApply to Crothall today!Crothall is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)Req ID: 447664Crothall HealthcareJULIE NELMSSALARIED EXEMPT