Located in Albuquerque, NM Job Description: This is a Hybrid-Remote position based out of AMR New Mexico Operations.
Our mission of providing care to the world at a moment’s notice is at the heart of everything we do.
We are caregivers, first and foremost, and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care in emergency and patient relocation services worldwide.
We provide end-to-end medical transportation, fire services, integrated healthcare solutions, and disaster response.
JOB DESCRIPTION/SUMMARY Serve as an advisor and support to management in the strategic planning process and development of human resource strategies that support the organization’s needs.
Provide HR Department support to multiple operational sites.
Responsible for planning, coordinating, and implementing HR strategies to provide support and counsel to the various locations while supporting National HR initiatives and the Company’s Mission and Core Values.
The HR Manager performs performance management, compensation administration, leadership development, affirmative action compliance, and other supporting assignments.
Individuals in this position work closely with the local management teams to foster teamwork and support HR related processes.
ESSENTIAL FUNCTIONS/DUTIES Responsible for all aspects of labor relations, including facilitating communication, investigations, grievances, arbitrations, litigations, and negotiations.
Understand legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and compliance reporting.
Consults with management on workforce planning strategies.
Partners with all team members on developing workforce plan.
Communicate with management regarding employee relations issues to consistently improve employee morale and productivity while supporting company policies.
In conjunction with the Leadership Team, develops and executes proactive strategies that enhance employee morale, lower turnover, meet the Company’s financial needs, and provide a consistent strategy.
Conduct salary surveys to ensure competitive pay.
Review and approve salary increases permitted within budgetary limits and according to established compensation policies.
Consult legal counsel as necessary.
Assists employees and leaders in reporting and advocating leaves of absence with third-party vendors.
Review, maintain and monitor annual Affirmative Action Plans for Operations.
Conduct leadership training in performance coaching, conflict resolution, recruitment and selection, harassment prevention, etc.
Daily performance management guidance to management (coaching, counseling, career development, corrective actions, CBA language interpretation, etc.).
Ensures data integrity of various systems by conducting audits.
Provides quality control and quality assurance of all employee changes and approvals when using the Company’s employee database.
Researches analysis data and prepares reports for the Director of Human Resources.
Researches and recommends new HRIS functionality to streamline processes and improve services.
Collaborates on policies and procedures to ensure updated and effective Conducts internal system and procedural audits Collaborates with HRIS team to ensure system updates are documented and communicated effectively; manages log of system issues and enhancements 50% Travel required.
Perform other duties as assigned QUALIFICATIONS Experience: A minimum of four years of Human Resource experience A minimum of two years of labor relations experience, including resolution of complex employee relations issues, grievance handling, etc., is preferred.
Two years of experience developing and implementing successful HR strategies.
Strongly Preferred experience providing an HR leadership role for multiple sites.
Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws Education: HS Diploma or GED.
BA, HR Management Certification, preferred.
Skills: Effective oral, written, and interpersonal communication skills Excellent knowledge of Microsoft applications Credentials/Licenses: Professional in Human Resources Certification (PHR), preferred.
WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS Working Conditions: Occasionally: Extended day.
Constantly: Works alone, with, and around others, face-to-face and verbal contact inside.
Physical Demands: Occasionally: Walking inside, total facility, and outside, lifting 25 lb., pulling, reaching, handling, climbing stairs and others, carrying 25 lb., kneeling, stooping, bending, flexibility in the upper and lower body Frequently: Talking, clear speech, touching, dexterity, hands, fingers, walking inside a limited area, typing 40 wpm, sitting, seeing Constantly: Hearing Mental Requirements: Occasionally: Reading, writing, clerical, memorization, analyzing, perception, and decision making Frequently: Judgment, reasoning.
GUIDING VALUES AND BEHAVIORS Employees must consistently exhibit our guiding principles: Patient Care
– We continually earn the privilege to care for our patients.
It is at the forefront of everything we do.
One Team
– We respect each other and achieve together what no individual can alone.
Innovation
– We are driven to develop solutions that inspire progress.
Vigilance
– We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
Ownership
– We are accountable for what we do and take pride in how we do it.
Citizenship
– We are dedicated to being good stewards in the communities we serve.
REPORTING RELATIONSHIPS Reports to: Director of Human Resources Interrelationships: Human Resources EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.