Ref ID: 00320-9503030837
Classification: Help Desk Manager
Compensation: $100000.00 to $150000.00 yearly
***For immediate consideration, please message Ali Scott on LinkedIn with your resume***
Functional Role: Help Desk Manager
Location: Los Angeles, CA *hybrid on-site*
Salary Range: $130,000-$150,000 base
Technical Skills: Office 365, ServiceNow, Jira, Change Management, Cloud
Our client is a property management company seeking a Help Desk Manager with previous leadership experience. The ideal candidate can help with strategy and roadmap for their IT and customer support initiatives, work with stakeholders, and c-suite. It would be a major plus coming from a similar industry, working with RealPage or Yardi. If you think you have what it takes, then look no further!
Job Requirements:
Top Requirements:
1- Office365
2-ServiceNow or a comparable ticketing system—they have moved to JIRA
3-Bachelors in Information Systems, Business Admin, or related field
4-Change Management experience and being Data Driven in order to help shape SLA’s in order to improve services
5-5+ years of experience in a leadership or role with direct reports
6- Experience supporting a fully cloud environment
7- Yardi or RealPage experience is a nice to have
***For immediate consideration, please message Ali Scott on LinkedIn with your resume***
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