Global Commercial Training Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life.

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

Our 109,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:About AbbottA healthy heart is essential to good health.

That’s why we’re committed to advancing treatments for people with cardiovascular disease.

As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people’s health so they can get back to living their best lives, faster.

We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.Our location in Austin, TX, currently has an opportunity for a Global Field Training Manager.This position is based onsite in our Austin, Texas location.The Abbott Global CRM Therapies Commercial Training Manager will provide bold and dynamic leadership and vision on the development, planning, implementation, and tracking of a comprehensive and world-class field training curriculum.The individual will be responsible for leading New Hire Training (NHT) and Tenured Training (TT) education for the Abbott Field Sales and Clinical Support teams across entire CRM portfolio globally to support the business unit’s overall strategy and goals.Using strong leadership skills and agility, the incumbent will be responsible to lead the Global Field Training team:to identify and uncover new training needs and gaps from R, Marketing, ProfEd, Sales, and other key stakeholders,to lead the development and design training of solutions, including tracking and measurement components,to review the impact of the training after delivery, and to drive a cycle of continuous improvementLeveraging a global mindset and a passion for training this role will require the individual to align all Abbott CRM regions on a single global curriculum that can be deployed with minimal modifications to help foster a consistent training experience for all trainees; to help align the messages that our reps and customers hear; and to streamline the amount of training content creation.WHAT YOU’LL DOSTRATEGYProvide leadership and vision on the development, planning, implementation, and execution of field sales trainingEngage with U.S.

Sales Leaders and Global Training Managers to understand needs (training and volume) and lead the design and deployment of scalable training that meets global needsPartner with and lead Global Training Managers by influence on the development of a single global training curriculum that can easily be adapted and deployed in each region by the respective training teamsOperate as a member of the Global Marketing Business team to provide direction and vision that supports and drives a globally focused integration of training that is aligned with business unit needsLEADERSHIPManage Education Specialists and Trainers to develop content through identification of training needs and gaps from multiple input sources to train new hires and upskills the existing field teamBuild and develop a team of Education Specialists and Trainers that are highly skilled in designing and applying adult learning concepts to deliver an engaging, effective, and high-quality training curriculumMotivate, influence and lead team to achieve common goals and objectives; anticipate, identify, and resolve high-level problems associated with completing projects and executing programsFoster and drive a culture of best practices that leverages the latest technologies and tools and respects adult learning techniques and instructional design principlesManage the team to ensure efficient development and delivery of training content that consistently meets compliance and quality standardsRUN THE BUSINESSDevelop and maintain cross-functional partnerships within R, Marketing, Sales, Clinical, Legal, Regulatory to help perpetuate the creation of highly effective training that is and compliant and achieves business objectives and resultsLead U.S.

field training activities and oversee tracking U.S.

field trainee training proficiency; work with U.S.

Sales leadership in addressing any trainee learning gapsFacilitate ability for Global Training Managers to track training compliance in single system (if possible)Oversee consistent educational effectiveness and positive trainee experiences by reviewing effectiveness measures and driving a continuous training improvement mindset based on data and feedbackPartner with ‘U.S.

Sales Trainer’ (reporting to U.S.

Sales) and provide platforms and support to deploy sales trainingCollaborate with the respective ProfEd lead to enable the efficient transfer of developed content to ProfEdAlign with peers in other divisions to position Abbott at the forefront of field training in the industryManage an annual expense/cost center budgetComply with global regulations and requirements, company policy, operating procedures, processes, and task assignmentsBecome an expert within the designated therapy on trainee needs and keep current on developments in the field, specifically on product/therapy knowledge, market, and industry trends EDUCATION AND EXPERIENCE YOU’LL BRINGRequiredBA/BS degree and 7 years experience in the design and delivery of training and education programs for medical device industry OR Masters degree and 5 years experience in the design and delivery of training and education programs for medical device industry.Preferred3 years management: team oriented with experienceDeep understanding of CRM device therapy and Abbott’s CRM product portfolioFunctional understanding of R, Program Management and Marketing functionsAffinity for educating others and a demonstrated ability to simplify and articulate complex topics effectivelyExperience creating multi-media, experiential rich content in blended learning/virtual environmentAbility to apply fundamental concepts to conduct needs assessment and design training programs to meet needsExcellent computer and software skills in graphics, word processing, authoring programs, etc.

to develop presentation/training materialsAbility to work in highly matrixed organization and geographically diverse business environmentsAbility to work within a team and as an individual contributor in a fast-paced, changing environmentStrong communication, project management skills to accurately represent project status and deliverables to key stakeholders and managementAbility to resolve issues and meet project deadlinesWHAT WE OFFER At Abbott, you can have a good job that can grow into a great career.

We offer:Training and career development, with onboarding programs for new employees and tuition assistanceFinancial security through competitive compensation, incentives and retirement plansHealth care and well-being programs including medical, dental, vision, wellness and occupational health programsPaid time off401(k) retirement savings with a generous company matchThe stability of a company with a record of strong financial performance and history of being actively involved in local communitiesLearn more about our benefits that add real value to your life to help you live fully:http://www.abbottbenefits.com/pages/candidate.aspxFollow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future.

Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter AbbottNews and AbbottGlobal.JOB FAMILY:Product ManagementDIVISION:CRM Cardiac Rhythm ManagementLOCATION:United States > Austin : 8701 Bee Caves RdADDITIONAL LOCATIONS:United States > Sylmar : 15900 Valley View CourtWORK SHIFT:StandardTRAVEL:Yes, 25 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link
– English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link
– Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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