Position Summary The Food & Beverage Manager will be responsible for directing, coordinating, and administering Food & Beverage service operations to ensure profitability, quality standards and services, and guest satisfaction for multiple F&B outlets throughout the hotel.
They will contribute to the planning, organization, and training necessary to achieve restaurant / bar objectives in sales, costs, Internal Guest retention and satisfaction, communication and awareness, guest service, food quality and compliance.
Position Details Examples of Duties (includes but is not limited to the following): Assist with all hiring and training of restaurant, pool, and lobby bar Internal Guests Understand all programs, procedures, standards, specifications, guidelines and training protocols Collaborate with Assistant Director of Food & Beverage, Director of Food & Beverage, and Stompin’ Grounds Chef de Cuisine to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations Prepare weekly work schedules in accordance with staffing guidelines, labor forecasts, and assign work for efficient use of equipment and personnel Responsible to ensure restaurants appearance meeting and exceeding standards as well as maintaining compliance with all health and safety regulations at all times Investigate and resolve customer complaints regarding food quality, service, or accommodations Perform additional duties and projects as assigned Position Requirements: Ability to speak, read, write and understand English Professional demeanor appropriate for a luxury environment Minimum 2-3 years of restaurant, bar, or hospitality management experience preferred Must have working knowledge of point of sale systems Strong customer service experience, interpersonal, and communication skills are required Strong analytical, decision-making and problem
– solving skills Ability to multi-task and work in a fast-paced, dynamic environment Ability to be flexible, adaptable and responsive to change Education: Associate or Bachelor’s Degree in Hospitality or Restaurant Management preferred Typical Physical / Mental Demands: Must be able to stand, walk, sit for prolonged periods Must be able to bend, stoop, crouch Must use hands to reach, grasp, handle, pull and push Employment Type Full-time