Job DescriptionFULL-TIME Full-time LOCATION 3699 Wilshire Boulevard 110 Los Angeles CA 90010 JOB SUMMARY The Fitness Manager I (FM) ensures that the club delivers an outstanding and well-rounded fitness experience to all members through a holistic approach to offering fitness products and services. Through hiring and developing high quality team members who can build relationships and translate the value of fitness offerings, and proactively reviewing process and team member effectiveness, the FS drives both successful member engagement and attainment of fitness revenue goals. ESSENTIAL DUTIES & RESPONSIBILTIES Fitness Management – 40% * Provides all club members with access to a highly trained and professional fitness staff that is able to provide company-approved fitness counseling, training, classes and programs. * Ensures Fitness Coaches (FC) and Group X Coaches (GXC) are delivering high quality programs to their clients, through class/session assessment and feedback, and proactive review of tools and processes that track member progress. * Encourages members to take advantage of a wide assortment of fitness offerings tailored to meet members’ goals, and inspires team members throughout the club to do the same. * Creates and updates GX class schedules, including open class management and class coverage, to bring to members the right classes at the right time. Drives improved GX program utilization and effectiveness of programming. * Delivers on Group X class penetration goals, personal training and Group X labor budgets, and all monthly, quarterly and annual revenue budgets. * May service personal training sessions, or teach group classes, where there is business need. Not to exceed 15% of weekly hours worked. * Evaluates, manages and support all aspects of fitness and GX equipment ordering. * Acts as manager-on-duty at times to support resolution of member concerns. Staffing and Development – 35% * Hires and trains new FC and GXC. Develops, coaches, provides direction, and supports team members as fitness subject matter expert. * Provides feedback to the General Manager (GM) where performance gaps exist that rise beyond the level of coaching. * Develops weekly work schedules for fitness team, and ensures consistent compliance to Time and Labor guidelines. * Train and develop club team members on all the fitness offerings of the club, and how to tie value of each to members based on their goals. * Acts as subject matter expert in fitness, including group and individual formats. Regularly share industry updates. Sales/Customer Service – 25% * Directly sell, and lead team member in sales with all fitness offerings to achieve club sales goals. * Support execution of company-approved revenue generating activities inside the club. * Engages in the successful onboarding of new members clients, fully acclimating to fitness offerings to achieve fitness goals. QUALIFICATIONS Knowledge, Skills & Abilities * Technique and program design for both personal training and group fitness * Positive and productive leadership, including motivating, coaching, and communicating with diverse groups * Strong interpersonal skills and a sincere desire to help people achieve their goals, both members and team members * Collaboration and willingness to support team members across departments Core Traits Ambitious -a desire and determination to succeed; undeterred by failure Attentive -mindful, observant, empathetic, considerate of others Dependable -consistent, flexible, true to their word; can be relied upon by others Enthusiastic -engaged, positive; eager to be of service Genuine -fully authentic, sincere and open-minded; shows up as who they are Energy -strong endurance, self-motivated; faces challenges head-on Honest -demonstrates high integrity, conscientious, truthful; stands up for their beliefs Inquisitive -eager to learn and understand, observant; interested in others Performance-Minded -strives to excel and better their abilities; delivers results at the highest level Minimum Work Experience and Qualifications * 1-2 years as a Personal Trainer preferred * Previous leadership experience in retail/hospitality industry, preferred * Consultative sales experience preferred Minimum Educational Level/Certifications * High School Diploma or GED required, Bachelor’s degree preferred * National Certification (One or more of the following certifications): o American College of Sports Medicine (ACSM) Certified Personal Trainer Health Fitness Specialist Clinical Exercise Specialist Clinical Exercise Physiologist Cancer Exercise Trainer Certified Inclusive Fitness Trainer o American Council on Exercise (ACE) Personal Trainer Certification Lifestyle & Weight Management Consultant Certification Advanced Health and Fitness Specialist o The Cooper Institute Personal Trainer Certification o International Fitness Professionals Association (IFPA) Personal Fitness Trainer Certification Advanced Personal Fitness Trainer Master Personal Fitness Trainer o Nati