Position: Employee Benefits Account Manager | Benefits Consultant| Group Plan Specialist
Location: Los Angeles, California
Salary/Benefits: 65k-80k
Remote options for the right candidate
We are looking for a Benefits Specialist to join a great Employee Benefits Team!
An Employee Benefits Account Manager is responsible for Benefits Account Management activities while under Producer direction, including: Client service and communication; team leadership; directing daily tasks and work activities of Account Coordinators; team and individual productivity, quality, and service levels; implementation of client benefits administrative processes, tracking, renewals, new client set-up; data management/entry
Employee Benefits Account Manager essential functions include:
- Demonstrating the highest levels of personal character, integrity, and servant leadership.
- Manage risk and identify when a matter requires escalation to protect unnecessary exposure.
- Follow management administrative process to proactively and consistently service the assigned book of business.
- Support new business and renewal endeavors.
- Service inbound client communications to facilitate resolution for the employer and the covered individual.
- Maintain EPIC or AMS360 according to the standard operating procedure in a thorough and accurate manner.
- Perform eligibility audits to assist with billing inquiries and challenges.
- Provides leadership within the account team, demonstrating a strong work ethic, positive attitude, and willingness to assist others at all times.
Qualified candidates will have:
- 3-5+ years of Employee Benefits Account Management experience
- Group plan experience(5-50), (50-150), 500+
- All required active licensing (Life and Health)
- Exceptional customer service skills
- Excellent multi-tasking, organizational, delegation and decision-making skills
- Outstanding verbal/written communication skills
- Ability to perform large work volumes with high degrees of accuracy
- PC proficiency, including MS Office
- Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others at all times
Feel free to apply directly toresume@aprcareers.com