Job Title: F&I Specialist
Department: EasyCare
FLSA Status: Exempt
Reports To: Regional Manager
Overview:
F&I Specialist supports existing ADG|EasyCare partner dealerships, including managing performance improvement and guiding key relationships.
The position also carries growth expectations, which are accomplished by helping expand current dealerships productivity and revenue, along with adding new opportunities to the territory footprint.
Responsibilities:
Dealership Performance:
Operate in Finance and Insurance retail role effectively
Effectively demonstrate the EasyCare F&I process
Provide F&I development and support to all assigned ADG dealerships
Train new F&I Managers and sales staff on EasyCare Benefits, process and Solutions
Fill in as F&I Manager when help is needed and assist with CITs and money due
Support field management on assignments with current clients and prospective clients
Build relationships with employees in all positions in the dealership to help others achieve success
Complete knowledge and adherence to dealership and industry compliance, and observance of unique dealership guidelines
Complete in store assignments
You will be assigned to stores daily each week during your initial 24 months.
The work week will vary from five to six days and will include Saturdays depending on market needs.
Complete Daily Activity Reports, including completed deals each day.
Assist with new account kickoffs
Assist our clients with their business needs (Always Customer Driven)
Utilization of all EasyCare, SouthwestRE and Cal-Tex reporting and training tools
Performance will be reviewed quarterly by Director of Operations and/or the Regional Manager
New Opportunities:
Effectively secure referrals and enhance professional network
Document required activity in SalesForce daily
Training:
Willing and dedicated to continually learn
Complete the EasyCare five-day Impact training
Complete the EasyCare Advanced F&I Impact training
Complete the ADG/Easycare F&I Essentials compliance training within the first 90 days of employment
Complete EasyCare Agent Benefits Training in Norcross, GA
Learn all DMS’s (i.e., CDK, Reynolds, AutoMate, AutoSoft, DealerTrack etc.)
Proficient with all menu systems (i.e., MenuVantage, DealerTrack, Ristken, Docupad, Darwin, Reynolds, CDK, MaximTrak etc.)
Learn paperwork and processes for each account
Understand with ability to train deal submission, deal structure and general lender relations
Understand with the ability to train on dealer systems and programs (i.e., DealerTrack, CUDL, RouteOne, Honda Interactive, VW, TitleTec, CVR, CRIF, etc.)
Complete ACE compliance certification within six months of employment or have previously attain AFIP certification.
Understand with ability to train on all F&I benefits used at ADG/EasyCare
Must be able to function as an F&I Manger at assigned dealerships
Be fully proficient in all EasyCare benefits (VSC, GAP, SelectCare, Select 3, Select 5, Select Plus, EasyCare Maintenance, Appearance Protection, KeyCare, Dent, DriverCare, EasyCare VT7th PC, SAVY, Connect, EasyCare University, EasyCare Online, MotorTrend, EasyCare Wealth Building, CoVideo, and programs within six months of employment and be prepared to be quizzed, discuss and role-play those benefits at your six month review with the Director of Operations and Regional Manager.
Be fully proficient with ResistAll NG2/EasyCare Appearance within 30 days of employment
Be fully proficient with all First Automotive products and programs to include OLE and MySouthwestRE within 60 days of employment.
Be fully proficient with all of the ADG/EasyCare gives to a dealer (Compliance, DRF, EasyCare Recruiting, EasyCare University, In-store training, Stop the Madness) within 60 days of employment
Requirements:
Strong understanding and experience with securing network security, application security, and Azure cloud infrastructure.
Strong technical troubleshooting capability.
Experienced with security incident response.
Knowledge of disaster recovery, security forensic tools, technologies, and methods.
Linux knowledge desirable.
Must be highly motivated and engaging.
Must have analytical and problem-solving outlook.
Must have attention to detail, integrity, and conscientious work ethic.
Outstanding time management and organization skills.
Professional demeanor with superior oral and written communication skills.
Bachelor’s Degree in Information Security or similar discipline, or equivalent experience
Awareness of NYCRR, CCPA, and PCI compliances.
Must have CISSP or GIAC certification.
Must have 5+ years of hands on experience with implementing and managing security solutions, security events analysis, and threat hunting.
Previous F&I, Automotive Sales, B2B experience in the automotive industry a plus
Bachelor’s degree preferred but not required
Required Skills:
Must have a verifiable track record of above industry averages in product sales and PVR in previous F&I position
Proven problem solving skills
Experience in training dealership personnel, and small to medium size groups
Broad knowledge of retail automotive finance laws and regulations
Proven relationship building skills
Effective Time Management
Highly ambitious, ability to work independently with excellent time management skills
Extensive territory travel required, 80% daily travel required, including some overnight
Demonstrated technology proficiency in Microsoft Office and SalesForce
Demonstrates propensity for continual learning
Must be able to work Saturdays
Must be able to work Sundays if required.
Available to work all Holidays except for Thanksgiving Day and Christmas Day.
Any other Holidays off will be based on client needs.
Must be able to work independently and show good business judgement.
Refrain from making statements or promises to a dealer that ADG has not given prior authorization to make.
We provide full-time comprehensive benefits packages to all of our employees including: Medical, dental, vision, paid company holidays, paid time off, paid community service day, wellness program, 401K with company match, referral bonuses, discounted gym membership and much more.
APCO Holdings, LLC is a Drug Free Workplace as well as an Equal Opportunity Employer.
APCO Holdings, LLC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
All employment is decided on the basis of qualifications, merit, and business need.