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Entertainment Director

Universal Studios

This is a Full-time position in Los Angeles, CA posted July 19, 2021.

Manager, Entertainment Production Audio/Video

Join us to be part of a team that helps make memorable moments for our guests every day. You’ll find more than just a job here with us. You’ll also find a culture based on having fun, doing the right thing, and creating opportunities to inspire. Join us for a once in a lifetime opportunity.

Job Description & Requirements


Responsible for defining, developing, managing and maintaining all audio/video systems of assigned Entertainment projects of various scale, including marquee events (Halloween Horror Nights, Grad Bash, etc), daily park entertainment, placemaking efforts, and other special projects. Interfaces and partners with the Project and Technical Management teams on driving the production process forward, achieving all scope, financial, and process based goals.

Essential Functions

  • Manage all Audio/Video designs and installations across all Entertainment projects and initiatives.
  • Lead Audio/Video system design process, supporting the development of 30/60/90% packages and navigating integration of elements with Technical Management team and other design areas.
  • Manage the day to day duties, priorities, and workflows of Entertainment Production Audio/Video group.
  • Manage the development, organization, and distribution of workflows between Entertainment Technical group and Technical Services department on project focuses, ensuring streamlined communication and successful partnership with management teams.
  • Manage inter and intra-departmental communication and interaction, to include initiating processes which facilitate improvements and efficiencies.
  • Provide onsite management of Audio/Video staff, both inter and intra-departmentally. This includes Entertainment Technical, Audio Mixers, A/V Production Coordinators, Vendors, and Consultants.
  • Drive Research and Development of A/V equipment, staying pace (and ahead) of technology.
  • Manage use of A/V facilities and inventory at both the Entertainment Production Center and USH.
  • Performs other duties as assigned.


• Minimum 10 years experience in theatrical or entertainment A/V production.
• Strong leadership, communication, and organization skills, including in a personnel management capacity.
• Expert classification in advanced audio systems such as Q-SYS, SMAART and Dante networking.
• Superior knowledge in AV equipment such as Yamaha consoles, amplifier distribution and high-level speaker array systems.
• Expert ability to troubleshoot AV system issues in high stress environments.
• Proactive management skills to guide, delegate and provide on-site knowledge and support to specialized technicians.
• Ability to navigate and function productively interdepartmentally on high level projects.
• Must be available to work weekends, holidays, and nights as required.

Desired Characteristics

• Bachelor’s degree in Theatre, Performing Arts, Stage Management, Production, or related field
• Solid understanding of production of live entertainment in a theme park environment.
• Demonstrated ability to work on multiple projects concurrently, with confidence to multi-task and delegate as required.
• Ability to achieve results through the flawless execution of strategies and process.
• Ability to identify and communicate creative solutions to challenges, and to maintain a consistent focus on priorities with persistent follow-through.
• Confidence to effectively communicate across all lines of business, and with all levels of management.
• Ability to deal well with ambiguity and constant change, working in fast-paced environments with accelerated production schedules.
• A strong passion to drive high quality results, both end product as well as process.
• Thorough knowledge of MS Excel, Word and PowerPoint.

About Us

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.