Help shoppers, retailers, and the planet
Forward-thinking retailers retain revenue, reduce costs, raise shopper lifetime value, and enhance sustainability with Happy Returns returns software and reverse logistics.
We care deeply about taking returns off our customers plates, and we hope you do, too!
What is Happy Returns?
Retailers like Everlane, Rothys, and REVOLVE partner with Happy Returns to make returns beautiful for their business, shoppers, and the planet.
Happy Returns is:
Based in West Los Angeles right near the 405 and 10 freeways.
Backed by top investors like PayPal Ventures, Upfront Ventures, and USVP.
Loved and adored by shoppers for proof, check out our 95 NPS.
The only end-to-end solution for returns.
Come help us shape the future!
Do the best work of your life
Were not solving a small problem, and were not addressing a small market.
Were going after returnsthe part of online shopping that consumers say they hate most.
As Enterprise Director of Sales, you have a substantial impact at Happy Returns.
You will help drive success for Happy Returns through identifying, developing, and managing opportunities to provide return solutions to retail brands.
What You’ll Be Doing
Work with Happy Returns internal teams (Client Success, Onboarding, Tech etc.) to deliver winning solutions to retail partners and customers.
Develop sales strategies and unique value propositions and solutions for clients.
Develop and manage a sales pipeline.
Design, develop, and deliver, sales proposals and presentations on product benefits.
Perform prospecting activities such as cold calling and networking.
Follow up with clients regularly to ensure needs are being met and identify opportunities.
Maintain a database of clients, prospects, partners, and vendors.
Stay current with company offerings and industry trends.
Requirements
Bachelors Degree
8+ years of sales experience exceeding quotas
Excellent oral and written communication skills & outstanding presentation skills
Experience with consultative, value-based selling
Significant experience in complex, targeted account sales strategies
Ability to manage a multi-threaded sales process and competitive deals
Ability to multitask and work efficiently and effectively to meet required deadlines
Proficiency in Salesforce, Hubspot and other CRM software, with aptitude to learn systems
Prior experience with tech startups preferred
Benefits
22 paid days vacation
Catered lunch (2X per week)
Medical, dental, vision insurance (80% paid)
Paid parental leave
401K
Diversity of Experience and Perspective
At Happy Returns, were looking for people with passion, grit, and integrity.
We encourage you to apply even if your experience doesnt exactly match the job description.
Your skills and passion will stand out, and set you apart.
We welcome diverse perspectives and people who think rigorously and arent afraid to challenge assumptions.
Join us.