Essential Duties and Responsibilities: Ensures proper staffing is scheduled and maintained for Terminal Operations at LAX. Ensures all training is given to new employees. Ensures proper documentation is prepared by staff to maintain compliance with airline guidelines, FAA, TSA, CBP and other regulatory agencies. Directs Supervisors to ensure proper freight handling and delivery. Develops standard operational and working practices. Reviews resolves operations problems to ensure service standards are consistently met. Ensures that the operation in efficient and safe Responds to critical service recovery situations with customers, freight and employees. Ensures proper staffing scheduled and maintained for Terminal Operations. Reviews expenditures to comply with corporate P levels. Ensures all training is given to new employees. Reviews equipment inspection forms to ensure specific operational and safety compliance. Ensures that the operation in efficient, safe and within the budgetary parameters Motivates, coaches and counsels staff. Responds to critical situations with customers, freight and employees Required Skills: Four-year degree from an accredited college or university or 5 years previous supervisory/management experience. Aviation Industry experience is required Must be able to pass all pre-employment testing, including drug testing. Must pass an FBI background check and obtain a custom seal; Must pass drivers test with the Department of Airports and obtain a drivers license to drive on Airport Operational Area (AOA); Must be able to lift and move up to 70 pounds. Must be able to meet airline client work schedule requirement.