· Facilitating, coaching and consulting with dealers to ensure monthly / yearly sales objectives are met as well as accomplishing other dealership goals
· Manage dealer compliance of Client programs and administer Client policies and procedures
· Assist in implementing dealer level digital marketing and advertising campaigns
· Work to improve retail website performance and increase lead generating activities
· Analyze dealer sales, local market conditions (sales, registration data, dealer effectiveness, lost sales) and competition to identify specific sales opportunities
· Conduct sales and training activities including remote contact customer meetings monthly
· Knowledge of all Client products, services, customer demographics or profiles, and competitive automotive makes and models
· Assist in dealer and customer problem resolution
· Coach dealer on customer retention, satisfaction and dealership loyalty
Job Requirements:
· Bachelor’s degree
· Entry Level but 2+ years in sales and customer service preferred
· The ability to balance competing priorities while maintaining effectiveness
· Excellent oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly
· Excellent time management skills – the ability to effectively and efficiently use your time to focus on the most impactful activities
· Ability to build strong relationships
· Ability to influence business partners
· Wide latitude for independent actions, including significant independent judgment
· Skilled in the use of Microsoft Word and Excel
· Computer skills to develop, maintain, and analyze data
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.