About the CompanyAlly Waste Services is a premium provider of valet trash services to apartment complexes throughout the United States.Job DescriptionDistrict Managers are responsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for 15-25 Service Valets within the assigned district.
District Managers ensure client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for service delivery on assigned properties.Responsibilities/DutiesDaily OperationsResponsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for approximately 15-25 part-time Service Valets within the assigned districtResponsible for recruiting, hiring and on-boarding Service ValetsProvide on-call support to service valets and communities in the morning, tentatively around 8:30am-12:30pm and in the evening from approximately 7pm-11pm, depending on needsResponsible for ensuring daily/nightly completion of resident door step trash/recycle pick-up for assigned propertiesInspect properties regularly for resident and Service Valet complianceCustomer RetentionMakes informed decisions with consideration of customer/associate impact.
Takes initiative and applies critical thinking skills to forecast/solve problems and drive results.
Ensures maximum quality of serviceCreate and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concernsOrganizational ActivitiesComply with, promote and train on all safety policies and procedures.
Report all safety incidents in a thorough and timely mannerEnsure daily delivery of Valet Reports to designated property staff membersKeep timely/accurate customer, associate and operational recordsDiscusses associate’s development needs and subsequently facilitates appropriate support, coaching and/or training opportunitiesService/SupportNew community launches, including container distributionsDriving to inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, Brochures, etc.)Drive to properties within assigned district/region up to 50% of the work dayWe offer a work truck, benefits, and competitive pay with the ability to grow quickly Salary varies based on experience, and amount of properties you successfully manage.I look forward to hearing from you and having you on the team