Director, Workforce & Care Delivery Transformation

DescriptionPosition Description:Work closely with firm leadership and team members to develop and execute goals, objectives and strategic plans for the Health Scholar Programs and for COPE Health Solutions overallSupport all aspects of consulting engagements, contracts and projects from scope definition to delivery, assuming responsibility for contract deliverables, project resourcing and budget managementOversight of Regional Managers, including all staff, sites and students they overseeEnsure overall profitability of client contracts and for budgetary managementAssist in the development and execution of strategy for expansion services that ensures both rapid growth and a robust ongoing value proposition and level of customer service for clientsEngage in the development of marketing materials (case studies, articles, white papers) and participate in industry or client panels, webinars or forums to demonstrate and feature our expertise and credibility in a given knowledge area or service lineIdentify opportunities and represent the and client(s) as appropriate, at various professional networking, public relations, business development, advocacy and fundraising events as applicableProvide leadership for problem resolution and facilitate difficult conversationsAssist with recruiting efforts for firm (e.g., review resumes and interview candidates)Travel to support business opportunities, as applicableBuild relationships with key executives and staff to ensure the success of engagementCarry out other duties, tasks and projects as assignedQualifications RN certification strongly preferred, strong experience in a clinical setting may also be considered6 – 10 years’ experience, including management in health care settingExceptional leadership and management skillsAbility to both inspire a team and to oversee and ensure consistently high quality execution for ongoing operationsPreferred background in hospital operationsPreferred background overseeing multiple accounts and teams across multiple geographic areasStrong customer drive and dedication to quality and successAnalytical thinking skillsExperience working with budgetsExcellent interpersonal, oral and written communication skillsFlexible with work hours, able to travel, and able to work on evenings and weekends as neededBenefits:As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, gym reimbursements and a paid parental leave program. You can learn more about our benefits offerings here: We Do:COPE Health Solutions is a national mission-driven consulting firm that partners with health system and payor clients and provides them with the tools, services and advice they need to be leaders in the health care industry. We are passionate about health care, with roots as a non-profit organization dedicated to providing health education to the underprivileged and partnership with the UCLA Executive Programs in Health Policy and Management, the COPE Health Scholar Services provide pre-health students and careerists looking to make a transition to health care with hands-on, experiential education opportunities. Scholars are carefully selected, well-trained and placed in clinical and administrative areas within hospitals and ambulatory care centers, where they are integrated into and assist the health care clinical or administrative team. The COPE Health Scholars Programs is a unique opportunity for students and those considering a career transition to bridge the gap between academic training and real life, as well as to gain specific training for non-licensed job roles such as Care Navigator.To Apply: To apply for this position, or to view all available positions, visit us at

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