Schedule: Monday
– Friday (8:00am
– 4:30pm)
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Eligibility for Student Loan Forgiveness
SUMMARY
Under the direction of the Director of Project-based Housing, the Program Director of Shared Housing will provide administrative oversite for all shared housing sites which includes supervision and management of Shared Housing Case Management Program Management staff as well as interfacing with Shared Housing partner agencies including Developers, Acquisition Managers, and Property Management companies connected to each Shared Housing property.
The Program Director of Shared Housing will provide direct oversite of Shared Housing Case Management program operations and assist the Director of Project-Based Housing with documentation related to existing and future Shared Housing-related funding opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide the oversight of the Shared Housing Case Management programs and sites.
Research, aggregate, and understand existing best-practices related to Shared Housing programs.
Develop intake and interview process for potential Shared Housing clients in order to screen for program eligibility and appropriately match house-mates.
Develop lease-up procedure expectations with Shared Housing partners including Property Managers and Shared Housing Developers.
Manage new referrals and program exits during client transitions into and out of Shared Housing units.
Create and oversee the implementation of Shared Housing client community meetings.
Create protocols for mediation practices around house-mate issues.
Evaluate crisis situations on an individual basis.
Provide clinical and administrative supervision to Program Managers, Clinical Team Leads, Clinical Case Managers, and other Case Management staff.
Explore and develop program staffing structure based on Shared Housing best-practices.
Facilitate team meetings and case conferences for site-based Shared Housing Case Management staff.
Conduct ongoing trainings for Shared Housing Case Management staff to support staffs capacity to meet program contract outcomes / deliverables.
Engage in / implement housing retention services with individuals experiencing homelessness and work collaboratively with each Shared Housing Case management Team to identify intervention plans tailored to each clients individual needs stemming from functional assessments.
Work in collaboration with Shared Housing Program Managers and Case Management staff to remove barriers to housing retention.
Oversee and manage ongoing Shared Housing client file review in order to adhere to contract documentation expectations and requirements.
Coordinate internal client file review for annual external audit preparation.
Assist with other fiscal / program audits, as indicated.
Generate HMIS reports, locate data errors, and provide follow-up reports to staff for corrective plan(s).
Support RFP processes when funding opportunities are identified by providing requested information.
Interface with Shared Housing partners including Developers, Acquisition Managers, and Property Management.
Oversee the facilitation of site-based monthly meetings of Shared Housing Case Management staff and site-based collaborative Shared Housing Partners to review challenges and successes.
Act as the Liaison with all Housing Authorities and DHS and Flyaway homes.
Attend all meetings requested by Housing Department leadership, Housing Authorities, DHS, other program-partners, and Housing Developers.
Special projects and other duties as assigned.
QUALIFICATIONS
Masters degree in mental health field (Social Work, MFT, or Psychology); License-eligible and in good standing with the California Board of Behavioral Sciences, or 5 years of equivalent senior management experience in related field.
Experience working with individuals who are experiencing homelessness, mental illness, substance addiction, and medical challenges
Understanding of Supportive Housing and ability to participate in oversite of contracts, grants, and proposals related to Shared Housing in THE PEOPLE CONCERN portfolio.
Experience providing direct supervision and management of staff.
Experience managing a team.
Highly detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.
Proficient in Microsoft Word, Outlook, Excel, and database applications.
Able to learn quickly and work effectively with a wide range of constituencies.
Strong interpersonal and team building skills.
Ability to work as part of an multidisciplinary team.
Preferred applicants will have experience working with:
those living with co-occurring disorders and experiencing homelessness,
individuals with serious mental illness and substance addiction,
Permanent Supportive Housing settings,
and HUD CoC, Homeless Section 8, and / or Brilliant Corner subsidies.
Work Environment
Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist and sit throughout the day
Responsibilities Common To All Agency Employees
Maintain a safe work environment and confidentiality at all times
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
Organize and prioritize multiple activities to meet all external and internal deadlines
Maintain professional demeanor that reflects positively on the agency
Demonstrate respect and courtesy toward others
Able to thrive in a work environment emphasizing teamwork and collaboration
Respond promptly in all aspects of communication
Work with minimum supervision
Perform other duties as assigned
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment.
We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.