Director, ServiceNow

**Business Title:** Director, ServiceNow

**Requisition Number:** 62366
– 8

**Function:** Advisory

**Area of Interest:**

**State:** CA

**City:** Los Angeles

**Description:**
Historically, the travel requirement for this position has ranged from 80-100%.

The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities, and guidance from a number of infectious disease experts.

For now, all KPMG business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.

At some point in the future and with the safety of people as the critical factor, the travel requirement will likely increase, possibly to previous levels, but KPMG is committed to balancing client requirements with new delivery capabilities.

The KPMG Advisory practice is currently our fastest growing practice.

We are seeing tremendous client demand, and looking forward we don’t anticipate that slowing down.

In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture.

At KPMG, our people are our number one priority.

With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally.

If you’re looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Director in Technology Enablement for our Consulting (https://advisory.kpmg.us/) practice.

Responsibilities:

+ Oversee business development and sales support in ServiceNow pursuits including proposal preparation, presentation, and relationship management
+ Actively participate in the execution of ServiceNow client engagements in compliance with firm and practice unit service delivery standards
+ Conduct current state needs assessments and design target state solutions
+ Collaborate with industry / business subject area professionals, software engineers, and technical leadership as part of a dynamic, distributed, and fast paced project team to design, configure and build cloud based platform applications like ServiceNow
+ Lead the design, build, test, and delivery of cloud platform solutions using industry leading vendor technologies
+ Leverage knowledge and experience to deliver end-to-end solutions on ServiceNow platform which includes architecting technical implementations on at least one of the products within ServiceNow including ITSM, ITOM, and HRSM, ITGRC/IT Sec Ops or Run Time application development

Qualifications:

+ A minimum of eight years of experience working with the ServiceNow platform as well as experience in technology development, engineering, project management, business process, process delivery and/or information systems
+ Bachelor’s degree in Computer Science, Applied Statistics, Engineering, Science, or other quantitative discipline with specialization from an accredited college or university
+ Prior ServiceNow technical knowledge and strong platform architecture understanding with ServiceNow Certified System Administrator and Certified Implementation Specialist certifications is highly preferred
+ Experience in Integrations between ServiceNow and other tools/systems as well as an ability to lead design sessions to architect such integrations
+ Strong understanding of the software development life cycle with experience in an agile (SAFe, Scrum, Kanban) environment as well as a thorough understanding of java scripting, relational databases, SQL and web services
+ Excellent verbal and written communication skills, with experience interacting with clients at multiple levels as well as ability to demonstrate strong analytical and problem solving skills
+ Travel as needed and must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S.

member firm of KPMG International) offers a comprehensive compensation and benefits package.

KPMG is an affirmative action-equal opportunity employer.

KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring.

All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm’s compliance with federal, state and local recruitment and hiring laws.

No phone calls or agencies please.

**GL:** 3

**GF:** 15304

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