Director, Product Management

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Shopping Platform group builds the core technology for our shopping experiences – including our web crawling and ML entity extraction infrastructure, developer tools for annotating our global merchant base, and the operations platform that supports Sales, Customer Experience and Store Integration. As Director of Product for this team, you’ll be working with a stellar team of Product Leads to dramatically scale our platform and make it more robust. Your team’s tasks will include improving the crawler runtime and tools, driving the merchant experience, building developer tools, scaling operational processes and incubating novel approaches to building global product coverage.

Director of Product Management, Shopping Platform

Honey is a fast-growing startup based in Los Angeles, and we’ve recently joined the PayPal family to help supercharge our mission of creating fairness and value for everyone. We’ve built a community of over 20 million strong that uses the collective insights of our members to power an online shopping platform that allows everyone to shop smarter, together. We are looking for experienced leaders in our Los Angeles Arts District headquarters to help shape and scale a growing portfolio of products. 

About the team:

Honey is a Product and Engineering focused company and the Product Management team is at the center of the company’s daily operations. While each Product Manager leads one or more mission teams that consist of engineers, product designers and analysts, the team collectively collaborates on goals, north stars and the company-wide roadmap. We have a strong emphasis on aligned autonomy and a culture of collaboration and thus we expect every member of the team to have a strong sense of ownership, not just for the assigned products and missions but for the overall company’s success and the satisfaction of Honey’s users and partners. 

About the Role:

The Shopping Platform group builds the core technology for our shopping experiences – including our web crawling and ML entity extraction infrastructure, developer tools for annotating our global merchant base, and the operations platform that supports Sales, Customer Experience and Store Integration. As Director of Product for this team, you’ll be working with a stellar team of Product Leads to dramatically scale our platform and make it more robust. Your team’s tasks will include improving the crawler runtime and tools, driving the merchant experience, building developer tools, scaling operational processes and incubating novel approaches to building global product coverage.

This team is critical to Honey’s ability to keep growing our customer and merchant bases. We’re looking for a highly technical, experienced Product Leader who is excited to wade into a greenfield problem and collaborate with the team to define a path for transforming our approach and processes. The right person will need to be adept at collaborating with a variety of teams and stakeholders, and effective in quickly iterating through technical challenges. 

What You’ll Do: 

As a Director of Product for the Shopping Platform, you will: 

  • Build, coach, and manage multiple teams of Product Managers, enabling the success and productivity of our shopping platform, which is used by both Honey and PayPal
  • Act as Portfolio Owner for our key infrastructure efforts – developing a product strategy for the area, as well as define and manage the portfolio with the leadership team and stakeholders.
  • Deeply understand our merchants and their needs, ensuring we are helping them to grow their business.
  • Improve and own the efficacy of our operational functions, enabling the organization to hit our growth goals.
  • Define and measure key performance indicators to evaluate and understand product value.

About You: 

  • 12+ years of product management experience owning product line strategy, product roadmaps and successfully bringing highly technical products to market.
  • Experience with managing and mentoring highly capable managers.
  • Demonstrated leadership and ability to practice strong ownership, drive change in a large, matrixed organization.
  • A love of operations and logistics – our success and growth are built upon the nexus of people and technology.
  • Ability to constructively advance opinionated perspectives, well-informed by industry and customer analysis, to all levels of organization.
  • Technically-adept, ideally with a Computer Science or Math background.
  • Highly data-driven and can quickly formulate the right analytical framework for any user-experience or product/platform health question. 
  • A natural, deep curiosity that drives you to learn, investigate, and constantly ask “why”.
  • Expert communication skills, including the ability to persuade and inspire, a knack for breaking down complex technical concepts, and a proactive attitude towards knowledge sharing. 
  • Boundless creativity when it comes to generating ideas, but an understanding that execution is what ultimately matters. 
  • Comfort with ambiguity, and an instinct for moving quickly. 

At Honey, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.

Honey is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

We’re a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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