Job Summary
BDO’s Core Purpose is Helping People Thrive Every Day.
Our Core Values reflect how we manage our work, our relationships and ourselves.
As an employee of the firm, you will live true to our Core Values of people first, being exceptional every day in every way, embracing change, feeling empowered through knowledge and choosing accountability.
Our Core Values are the standards by which we conduct ourselves day in and day out, both internally and externally.
BDO is seeking a Director to join BDO’s thriving Governance, Risk & Compliance (GRC) Practice as a data protection and privacy subject matter expert and engagement leader.
BDO’s GRC practice provides global solutions for our clients to address their data protection and privacy needs.
This is an exciting position for a professional that would like to work with domestic and international clients and professionals.
The GRC Director is responsible for maintaining existing client relationships, developing new relationships to drive new opportunities for the firm, delivering quality work product for clients, managing project teams and ensuring that BDO projects are on-time and on-budget.
As there are several cities listed within this job description, we would consider candidates nationwide.
– Develops and delivers data protection and privacy strategies to client C-suite/board
– Builds cross-culture functionality for clients to operationalize global privacy programs
– Develops and delivers privacy operations program plans for global corporate clients
– Manages BDO USA team members and collaborates with BDO Member Firms and offshore team members
– Provide detailed level information to clients around CCPA, CPRA, PIPL, GDPR, LGPD, PIPEDA among other privacy laws
– Guides and advises team members around project budgets, timing and
– Establishes new relationships to drive new opportunities to BDO
– Complies with BDO’s Quality Risk Management, Data Protection and other Frameworks to ensure consistency across service delivery
– Manages and maintains relationships with client professionals, and introduces other BDO professionals to expand on existing relationships
– Manages the day-to-day project requirements, as well as the on-site and/or remote team
– Ensures clients receive timely, actionable and thoughtful responses to questions, data subject requests or supervisory authority inquiries
– Builds relationships with other BDO professionals, cross-sells into different industries and participates in BDO and industry events where subject matter expertise is requested
– Ensures corporate clients are provided quality level services
– Updates appropriate customer relationship management to ensure appropriate pipeline reporting
– Reviews client executive reports, and provides feedback to team members
– Develops proposals, responds to RFP/RFI’s and ensures Master Service Agreements and engagement letters are managed according to BDO standards
– Utilizes knowledge of client needs to develop project and resource plans, establish reporting and metrics and provide client with regular updates
– Participates in and conducts business unit, legal, IT, privacy and governance interviews and meetings, as needed
– Proofreads and edits executive reports, prior to presenting to prospects and existing clients
– Manages BDO client and BDO Partner expectations at all levels
– Mentors team members to ensure quality of work product is consistent throughout client engagements, and BDO standards are applied for every engagement
– Manages multiple large, complex and potentially long-term engagements and clients
– Manages client expectations at all levels of the organization, including supporting in-person presentations to senior level executives
– Support the Data Protection Officer for clients, as required
– Develops and manages project budgets, reviews invoices for consistency, and ensures that invoices are delivered in a timely manner
– Acts as a leader, and projects a professional, positive attitude toward client and firm personnel
– Manages a team of professionals on a project or regional basis
– Other duties as required
Supervisory Responsibilities:
– Supervises the workload of Sr.
Managers, Managers, Senior Associates and Associates on assigned engagements and reviews work product, as needed
– Ensures Sr.
Managers, Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes
– Evaluates the performance of Sr.
Managers, Managers, Senior Associates and Associates, and assists in the development of goals and objectives to enhance professional development
– Delivers periodic performance feedback, and completes performance evaluations for Sr.
Managers, Managers, Senior Associates and Associates in accordance with Firm guidance
– Acts as mentor to Sr.
Managers, Managers, Senior Associates and Associates, as appropriate
Qualifications
Education:
– Bachelor’s degree, required
– Master’s, Juris Doctorate or MBA, preferred
Experience:
– Ten (10) or more years of consulting experience, required
– Three (3) or more years of data protection or privacy experience, required
– Experience working with Fortune 500 clients, preferred
– Five (5) or more years of experience managing large, complex privacy projects
License(s)/Certification(s): One or more certification required:
– CIPP/E, CIPP/US, CIPM, CIPT, CDPSE or other privacy certifications,
– OneTrust, TrustArc, or other privacy enabled technology solutions, preferred
Software:
– Vrigo™, OneTrust, TrustArc, WireWheel, RSA Archer and other privacy and GRC software
– Strong Microsoft PowerPoint skills, required
– Proficient in the use of Microsoft Office Suite, especially Visio, required, including Office 365, OneDrive, and SharePoint, preferred
– Knowledge of database systems, software development lifecycle, and technology company operations, preferred
Language(s):
– Multilingual capabilities (read, speak and/or write), preferred
Other Knowledge, Skills & Abilities:
– Executive presence, with the ability to act as primary contact on assigned engagements
– Ability to up-sell after the first engagement
– Excellent verbal and written communication skills, as well as presentation skills
– Strong analytical and advanced research skills related to industry trends, market competition and technology
– Solid organizational skills, especially the ability to meet project deadlines with a focus on details
– Ability to successfully multi-task while working independently or within a group environment
– Ability to work in a deadline-driven environment, and handle multiple projects simultaneously
– Ability to interact effectively with people at all organizational levels of the Firm and with clients
– Capacity to build and maintain strong relationships with internal and client personnel
– Ability to encourage a team environment on engagements, and contribute to the professional development of assigned personnel