Case Manager Social Worker, Emergency Department

We‘re a nonprofit, regional healthcare network with two hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare.

From our extensive facilities in Whittier, California and Downey, California, PIH Health serves more than two million residents in Los Angeles and Orange Counties and throughout the San Gabriel Valley.

The LCSW interviews and evaluates patients and family members to identify social, emotional and economic factors which may interfere with obtaining maximum benefits from medical care; develops and implements a social work treatment plan to be offered to patients and family; selects and utilizes community resources as part of the treatment plan; makes referrals to and coordinates with other professional disciplines or agencies; provides psycho-social therapy using a variety of treatment methods; participates in multidisciplinary health team conferences to formulate the overall patient care plans by interpreting to the team the psycho-social aspects of the patient‘s illness. LCSW will provide discharge planning by collaboratively working with the RN Case Manager in determining level of care needs beyond acute care/emergency care providing decision support to patients and families and physicians, managing patient and family expectations and ensuring a smooth transition to the next level of care and services.

The LCSW will also be responsible for additional duties as assigned by the Director, including but not limited to clinical supervision for unlicensed social workers, review of documentation, precepting for MSW students, and education and training with staff regarding social work services.

Required Skills

  • Demonstrated skill in patient assessment, planning, intervention and evaluation.
  • Strong communication skills, verbal, non-verbal, written and oral.
  • Familiarity with regulatory agency requirements, policies and protocols.
  • Must be able to demonstrate sound decision making and prioritization skills.
  • Utilizes the approved process to resolve biophysical, psychological, educational and environmental needs of patient/significant others when administering or explaining treatment plans.

Required Experience

  • Current California license as Licensed Clinical Social Worker issued by the
    California Board of Behavioral Science Examiners.
  • Evidence of continuing education.
  • Prior experience in a healthcare setting preferred.
  • Knowledge with regulatory requirements related to reporting of child/elder abuse, substance use/abuse, child protective custody, adoptions, and other legal requirements.
  • Proficiency with main-frame and personal computers.

Beyond the benefits that come with working for the area‘s leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you‘ll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V

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