Manulife and John Hancock Careers
Capital Projects Director, Asset Management, West Region
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Job Description
The Capital Projects Director, West Region, is the regional expert on building technologies, sustainability and capital projects for Manulife Investment Management’s Real Estate Asset Management team and its managed portfolio.
The position is responsible for providing project management advisory and oversight within the region to help deliver asset business plan objectives and meet client goals.
The successful candidate will support a regional team of Asset Managers who oversee a multi-client portfolio of office, industrial and multifamily assets.
The role actively coordinates with our global Real Estate Sustainability and Technical Services teams to facilitate technical knowledge sharing, communicate best practices, and align business plan performance with global targets.
The position reports to the Managing Director, West Region, and directly supports the regional Asset Managers who cover the range of markets within our West Region.
Manulife Investment Management manages approximately 25 million square feet of direct real estate assets in the U.S.
on behalf of both Manulife’s General Account and third-party funds and accounts.
Our West Region includes a mix of office, industrial, and multifamily properties, ranging from core to value-add assets.
Responsibilities:
1.
Due diligence and oversight of capital projects and sustainability initiatives.
Identify, due diligence and assess all capital and sustainability requirements across the West Region, supporting Asset Managers in development of business cases and recommendations to Portfolio Managers.
Manage capital project execution across region’s assets, coordinating RFP and bidding processes and overseeing third-party contractors.
Responsible for assuring proper budgeting, project planning, and quality assurance.
Project portfolio ranges from annual program of spec suite development and building technical upgrades/replacements to periodic projects such as value-add base building improvements (lobby refurbishments, new amenities, etc.) and sustainability retrofits.
Responsibility for overseeing approximately 3M SF of NNN office/industrial assets in Inland Empire and San Diego, supporting regional Asset Managers.
Establish strong, senior-level relationships with relevant contractors, project consultants and sustainability professionals within West Region markets.
Regularly communicate industry insights to colleagues within the West Region and contribute to regular reports for Senior Management, Portfolio Managers and clients.
2.
Project management technologies and management reporting.
Responsible for compliance with third-party project management oversight protocols, contract documentation and inventory management, and access, adoption, and utilization of capital project, sustainability and building systems such as ProCore and Building Engines.
Awareness and evaluation of emerging technologies, tools and practices to improve project management and/or sustainability performance, providing recommendations as appropriate to Senior Management.
Responsibility for communicating sustainability targets to regional team and third-party service providers, developing asset-specific plans to achieve sustainability targets, and reviewing and communicating results versus plans.
Prepare and present regional capital project and sustainability progress updates to Senior Management, Portfolio Managers and clients.
Identify opportunities to improve quality and content of management reporting and client communications.
3.
Value-add opportunity identification and strategic advisory.
Provide recommendations on capital project scope, solutions and execution strategies to Asset Managers, Senior Management and Portfolio Managers as required.
Provide pre-acquisition input and assistance during underwriting and due diligence processes.
Provide thorough assessment of capital requirements and long-term capital planning assumptions.
Develop and deliver recommendations on capital project scope, solutions and execution strategies for potential value-add acquisitions.
Responsible for review of and commentary on capital assumptions as part of quarterly appraisal reviews and annual asset business plan development.
Responsible for understanding competitive asset attributes, technical specifications, and sustainability credentials.
Minimum of 10 years of relevant experience, preferably working for a third-party fund management company.
Office and industrial sector experience required, multifamily experience a plus.
Network of industry contacts (investment and leasing brokers, investment management peers, investment bankers, institutional and non-institutional landlords).
Strong analytical skills (both quantitative and qualitative).
Strong risk assessment skills.
Ability to compile, monitor, examine, and audit various financial, performance, and/or data reports for accuracy, integrity, and conformance to performance benchmarks.
Strong organizational and prioritization skills.
Excellent verbal and written communications skills in order to present to and work with senior management and external clients.
Ability to juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail.
Focused and self-motivated team player who balances independent thinking with the execution capabilities and core competencies of the rest of the organization.
Superior proficiency with Microsoft Excel, Argus Enterprise.
Yardi experience a plus.
If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.
With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.
We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.
At the end of 2020, we had more than 37,000 employees, over 98,000 agents, and thousands of distribution partners, serving over 30 million customers.
As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers.
Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155years.
We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity.
We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment.
A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .
This is a values-led organization where people bring their passions, ambitions, and the full scope of their life experience to work.
This makes for a stronger community, culture, and business.
Individually and collectively, we are harnessing our potential, and exploring new opportunities we’d never imagined.
We’re consistently recognized as a top employer.
We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.
Recent Awards include:
Greater Toronto’s Top Employers 2020 Canada’s Best Diversity Employers 2020
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