< Div></div> <Div><Div> <Div><Div> <Div><Div> <Div><Div> <Div><Div> <Div><Div> <Div><Div> <Div><Div> <B>BriefDescription of Sunnova< /b></div> <Div>Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders.
Our mission is powering energy independenceTM and changing the energy industry.
At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth.
Our people focus on thinking beyond traditional limits – and to do that, we need the creativity and energy of every person.< /div><Div> Come be a part of the fastest growing segment of the energy industry!< /div><Div> </div>< Div><B> The </b>< B>Field Service Manager < /b><B>Position< /b></div> <Div>Sunnova Energy is searching for a Field Service Supervisor for our Maintenance Service group.
Sunnova owns and maintains a distributed fleet of residential solar systems across 30+ states and several U.S.
territories.
The Field Service Supervisor’s primary responsibility is to support the Operation and Management activities to maintain the performance of the solar systems, maintain service levels, provide excellent customer service to our customers, ensure a smooth workflow, and that solar system performance is optimal.< /div><Div> </div>< Div><B> <Br>Field Service Manager < /b><B>Responsibilities< /b></div> <Ul><Li> Manages team of solar electricians and repair crews to complete all system warranty repairs and service order requests within service levels and cost< /li><Li> Provides first and second level troubleshooting for all solar system service requests< /li><Li> Coordinates materials, inventory, fleet vehicles, technicians, and maintenance requirements to achieve service level targets for system repairs< /li><Li> Coordinates field activities to service the systems, either by internal resources or partner technicians< /li><Li> Processes all customer warranty and insurance claims< /li><Li> Provides product and service training to customers and partners< /li><Li> Communicates opportunities and recommendations for modification or process improvements to assure company assets are optimized< /li><Li> Completes other necessary duties as assigned< /li></ul> <Div></div> <Div><B> <Br>Minimum Requirements< /b></div> <Ul><Li> C-10 License</li> <Li>3+ years’ electrical experience< /li><Li> 2-6 years of supervisoryexperience.< /li></ul> <Div></div> <Div><B> <Br>Preferred Qualifications< /b></div> <Ul><Li> 3+ years’ solar experience< /li><Li> Extensive customer service skills< /li><Li> Working knowledge of Salesforce.Com< /li><Li> Fluent in Spanish</li> </ul><Div> </div>< Div><B> <Br>Additional Knowledge, Skills and Abilities< /b></div> <Ul><Li> Strong home constructionor residential electric knowledge< /li><Li> Excellent judgment in customer relations and managing company resources< /li><Li> Communicates with all levels of management using strong written and communication skills< /li><Li> Ability to work under pressure with strict time deadlines< /li><Li> Strong problem-solving skills< /li><Li> Ability to work as a team member and interact with other departments< /li><Li> Personal Computer skills; Microsoft Office
– Excel, Word, & Outlook< /li></ul> <Div></div> <Div><B> <Br>Working Conditions< /b></div> <Ul><Li> Remote position working in the field< /li><Li> Up to 25% estimated travel time< /li><Li> Driving Required?
Yes</li> </ul><Div> </div>< Div><B> <Br>Physical Requirements< /b></div> <Ul><Li> Able to lift and carry up to 50 pounds; assistance may be provided for oversized items< /li><Li> Able to sit, stand, walk, and drive for up to 8 hours at a time< /li><Li> Work postures include reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulder< /li></ul> <Div></div> <Div><B> <Br>Benefits< /b></div> <Div>Sunnova offers a generous employee reward package that includes:< /div><Ul> <Li>Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.< /li><Li> Competitive compensation& annual bonus< /li><Li> Paid time off, including10 holidays and Paid Parental Leave< /li><Li> Cell phone allowance formany roles< /li><Li> Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider< /li></ul> <P><B> <Br>LOCATION: YOUR HOME OFFICE Locations in Job Posting< /b></p> <Div><I> We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.< /i></div> <Div></div> <Div><I> <Br>If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.< /i></div> <P></p> <Div><Div> <Div><Div> <Div><Div> <I><Br> #ZR</i>< /div></div> </div>< /div></div> </div>< /div></div> </div>< /div></div> </div>< /div></div> </div>< /div></div> </div>< /div></div> </div>