We define Neighborhood Hospitality as a warm service experience born of familiarity with guests – a neighborly environment void of more mechanical or superficial service styles they might be used to. Neighborhood Hospitality is making guests feel like they’ve been here before – that this space, the moment of experience, is for them. The experience must be authentic but polite, unintrusive but engaging, casual but informed, and it should strive to exceed the expectations of the guest whenever possible.
Neighborhood Hospitality ultimately aims to create regularity and lasting relationships between our guests, our staff, and our spaces. We want to convey the sense that each establishment is a third home for you outside of your work and your residence. That you, that anyone, can be comfortable here. That guests can be themselves. That guests know they’re taken care of. So smile and say hello, memorize a name and someone’s favorite drink, start simply by asking someone new how their day is going. Show them we’re all here to serve them from the moment they arrive.
This position is concerned with the bar operation, ensuring maximum guest satisfaction, and employee morale in accordance with established standards. This is executed through training and mentoring the team, working shoulder to shoulder with the General Manager and building our guest base, maintaining a presence on the floor and behind the bar. This position reports directly to the General Manager and is expected to help continue the legacy of what makes Bar Flores such a special place.
Essential Functions:
• Manage the execution of service standards behind the bar
• Monitor recipe adherence, pour controls, consistency, and quality of the beverage program
• Mentor speed, efficiency, and poise behind the bar
• Guide and support the team through training and coaching
• Ensure all rules, policies and procedures are being adhered to and follow up as necessary
• Ensure compliance with all Public Health, Labor and Safety Regulations
• Resolve customer complaints and issues
• Ensure facility cleanliness
• Able to work in a standing position for long period of time
• Able to work long days, flexible hours including weekend and holidays
• Able to reach, bend stop and frequently lift up to 50 pounds
• Act as ambassador for the brand and company by maintaining the highest level of integrity and ethics.
Location: 1542 West Sunset Blvd. Los Angeles, CA 90026
Experience:
Bar Management: Management experience a plus
Bartending: 3 years within an upscale craft program
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.
More detail about Bar Flores part of Park Hospitality, please visit https://culinaryagents.com/entities/282779-bar-flores