Assistant Director of IT

Four Seasons Hotels & Resorts:

At Four Seasons, whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.

We truly connect with the people and world around us to reach the highest standards of hospitality.

Four Seasons Los Angeles at Beverly Hills:
In the heart of Beverly Hills stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world.

Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa or in the comfort of your very own guest room.

Responsibilities:

Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.

Establish and maintain user procedures and hardware familiarization for all systems.

Provide administration services, to include; contribution to technology capital and operating budgets.

Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.

Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.

Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.

Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.

Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.

Assist in the co-ordination of new acquisitions and major projects as required.

Participate in property-level, corporate-initiated technology implementations.

Good knowledge and support for Desktop OS and applications including patches.

Provide direct guest support and quality support to function rooms and conference services.

Administer connection to global VPN and other communication tools.

Technical background, MCSE or strong networking skills.

Prior education and/or experience supporting complex networks.

We offer:
401K matching after 1 year of service Medical/Dental/Vision Insurance Employee Assistance Program Life Insurance Complimentary Room nights and Discounted rates with Four Seasons Hotels and Resorts around the world Free on-site parking Training programs, tuition reimbursement Growth & Development opportunities Four Seasons is an Equal Opportunity, Affirmative Action employer.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the ‘EEOC is The Law’ Information poster please visit this website
– http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Posted 2 Days Ago

Full time

REQ10218897

About Us

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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