As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Radford Survey group in our Aon Rewards Solutions practice based in California.
As a Survey Consultant, you will report directly to the Associate Partner.
Job Responsibilities: Review client survey input to identify questionable data.
Verify the accuracy and validity of submitted data by interfacing extensively with clients to resolve survey input issues.
Respond to client requests for survey data and interpretation.
Develop and maintain positive customer relations through regular and proactive communications.
Recognize, understand and translate client questions, comments and requests into potential opportunities for supplemental report sales or consulting assignments.
Conduct client training webinars.
Assist in the production of survey reports and review, design and modification of reports for client use.
Share experiences, knowledge and skills with other employees.
Complete additional projects independently or as part of a group/team/taskforce.
You Bring Knowledge and Expertise Required Experience: 4+ years of human resources or other related industry experience.
Ability to work independently in a survey operations role and to interact with various internal and external constituents.
Must be a motivated self-starter who is well organized with the ability to multi-task and prioritize large volumes of data.
Attention to detail is essential.
Organization skills, detail oriented, ability to take direction, work independently, as well as support a team.
Must be computer proficient and able to represent Aon and Radford with clients in the US and across the world.
Proficient in Microsoft Office, Excel (macros a plus) and Word.
Processing spreadsheets, database management, and strong customer service skills also required.
Preferred Experience: Work experience in surveys and/or compensation design.
Prior experience in positions requiring strong customer service skills preferred.
Prior high-tech sales compensation experience is desirable Completion of some World at Work courses a plus.
PowerPoint and Access experience a plus.
Education: Bachelor’s degree in relevant field or equivalent years of industry experience.
We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The salary range for this position is $60,000 to $100,000 annually.
This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.
The salary may also be adjusted based on applicant’s geographic location.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; medical, dental and vision insurance, various types of leaves of absence, paid time off, including sick days and vacation days, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD& D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.
Eligibility for benefits are governed by the applicable plan documents and policies.
Our Colleague Experience From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.
They make a difference, work with the best, own their potential, and value one another.
This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility.
To learn more visit Aon Colleague Experience.
About Aon: Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions.
Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon’s employment policies.
Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.
You will be notified during the hiring process which checks are required by the position.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.
Aon is committed to a diverse workforce and is an affirmative action employer.
Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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