Account Manager (Strategic Communications)

WE ARE RALLY

RALLY is an issue-driven communications firm with a record of driving progress around complex political and social problems. Our firm was founded in California and over the past seven-plus years has grown to four offices and a team of 65-plus professionals. Organizations like the ACLU, Black Lives Matter, March for Our Lives, EarthJustice, and GoFundMe are among the more than 300 clients we?ve worked with. As a team, we strive to be:

  • Adaptable and agile
  • Inspiring and persuasive
  • Innovative and inventive
  • Curious and growth-minded
  • Collaborative and team-oriented
  • Culturally intelligent and equity-promotive

As a firm, we are committed to fostering belonging in a diverse and inclusive workplace where we learn and work together to change the world. RALLY is strengthened by our team?s diversity, including race and ethnicity, age, national origin, religion, sexual orientation, and gender identity and expression, just to name a few. RALLY is an equal opportunity employer, and all applicants will be considered. We strongly encourage folks from all backgrounds to apply.

How We Work

RALLY is proud to work on an extensive range of critical social issues, including education, environmental protection, immigration, health care, women?s rights, LGBTQ rights, financial inequality, gun violence, and more. We work with leading foundations, advocacy organizations, philanthropists, high-profile individuals, and commercial entities who strive to shape public policy, discourse, and opinion. They engage us to:

  • Identify unique strategies to advance critical issues.
  • Design and execute impactful communications campaigns with powerful messaging.
  • Build advocacy organizations from the ground up.
  • Develop and execute sophisticated digital campaigns.
  • Design compelling brand identities, graphic, and storytelling content.
  • Conceive of and execute large-scale events.

We are currently working remotely and will eventually return to our offices in Los Angeles, San Francisco, Seattle, and New York. You should look forward to uniting with us in one of those locations if you join our team.

ACCOUNT MANAGER

RALLY is seeking an Account Manager (and/or Director) to join our firm. This role is responsible for leading RALLY client project team members in the strategic development and implementation of clients? communications campaigns. Each client project is assigned a unique RALLY team consisting of (typically) 2-4 RALLYers, an account lead, and a Principal. Each RALLYer works on several project teams with a unique client mix.

Our Account Managers/Directors are responsible for overall client and team management. That means they are client-facing and that they lead the development of campaign plans, account strategy, messaging frameworks, press plans, etc. Additionally, an individual in this position is expected to manage account teams, contribute to business development, as well as provide support to Principals and junior RALLY staff. Account Managers/Directors are also exposed to a wide variety of tasks and issue areas beyond their primary responsibilities.

No two days at RALLY are the same, but your day might start with leading a client check-in in the midst of a complex campaign launch, followed by mentoring a junior colleague on how to approach their upcoming annual review before you finalize a new business proposal. On another day, you might give a staff presentation on persuasion strategies before shifting gears to prep for a discussion with a new client on their messaging goals.

Responsibilities

  • Managing strategic communications for multiple clients, including leading at least three to four accounts.
  • Performing fundamental public relations tasks, such as developing and editing high-quality media materials (e.g., press releases, briefing memos, media advisories, pitch sheets) and pitching and placing stories by and about clients in print, online, and in broadcast outlets.
  • Demonstrating tactical proficiency in media relations, including creating and driving outreach plans, message development, management of events and effective training of spokespersons on speeches and presentations.
  • Collaborating on account teams for multiple clients, including leading more complex projects with and without the support of a Principal.
  • Conducting and analyzing research on several issue areas and communications tactics to properly advise clients and develop proposals and scopes of work.
  • Managing client relationships, ensuring delivery on client needs within scope and budget, and engaging with the client on a daily basis?in person, on the phone, and/or via frequent email contact.
  • Leading press outreach including identifying and pitching news items, possibly serving as a spokesperson, and leading proactive communications and rapid response efforts.
  • Providing strategic guidance and day-to-day supervision for assigned client accounts, including junior staff mentorship, supervision, and oversight of work product quality.
  • Anticipating client needs, as well as internal team needs and assignments, on a daily basis.
  • Organizing and staffing events, desk-side briefings, and other out-of-office client functions.
  • Monitoring trends and changes in news media, social media, and in the political and nonprofit landscapes.
  • Conducting research, with the ability to distill key points and offer strategic insights on the information gathered.
  • Contributing at least two new business ideas per quarter.
  • Managing and executing multiple, detailed tasks and projects for assigned client accounts.
  • Attending regular staff, team, and client meetings and team meetings and providing input and feedback on business improvement, including client service, staff development, and office procedures.
  • Implementing forward-thinking branding, messaging and communications plans to achieve clients’ goals for diverse audiences, including the general public, media, political decision-makers and other stakeholders.
  • Pursuing a professional development plan created in collaboration with a supervisor.
  • Showing initiative by taking on new projects and actively growing into new skill sets.
  • Contributing to strategic growth and brand positioning for the firm overall.

Qualifications

  • Bachelor’s degree, or its equivalent.
  • Seven-ten years of experience in public interest advocacy, public relations, or demonstrated equivalent at a firm/agency, foundation/association, or in an electoral campaign.
  • Strong written and verbal communications skills and proven ability to effectively organize and manage multiple responsibilities.
  • Experience in the issue advocacy space and using communications to advance progressive issues.
  • Strong understanding of media/public relations concepts and tactics, including drafting press releases, building press lists, pitching, and engaging with reporters.
  • Extensive knowledge of print and electronic media, with reporter contacts in the environmental, health, education, and/or other beats.
  • Ability to communicate clearly and effectively, both verbally and in written format, with varying levels of company staff, clients, media, and vendors.
  • Strong computer skills, as well as Microsoft Office (Word, Excel, PowerPoint) and a working knowledge of other web-based tools and platforms (Slack, Google).
  • Ability to manage project workflow, juggle multiple tasks under tight deadlines.
  • Experience with campaigns using social media platforms like Facebook and Twitter.
  • Innovative and solutions-oriented ? demonstrate resourcefulness, optimism, and flexibility in approach to project assignments.
  • Highly organized and detail-oriented.
  • Intellectual curiosity and sense of humor.
  • Team player with experience leading and motivating teams to achieve goals, and equally comfortable managing up and down as needed.
  • Ability to be available off-hours for rapid response and crisis communications on occasion.

At RALLY, we believe that a business is only as good as its people. That?s why we?re invested in providing a broad range of employee benefits and perks that demonstrate our commitment to our people, their growth and development, and to the vibrant RALLY culture we are building together.

We believe that changing the world should come with a healthy paycheck, time to recharge, and support to reach new heights. RALLY offers a competitive salary plus eligibility for performance-based and new business bonuses. We also offer a healthy benefits package, plus some perks:

  • Three and a half weeks paid vacation, as well as paid holidays.
  • One week off between Christmas and New Year?s Day.
  • One week of paid volunteer days to work pro bono on any issue you believe in.
  • Summer Fridays and half-days prior to Federal holidays.
  • Evolving work-from-home policy.
  • 401(k) plan with an employer match.
  • Transit stipend of $125 per month or paid office parking.
  • Cell phone and data service stipend up to $150 per month.
  • Generous health, dental, and vision benefits with coverage for spouses/partners.
  • Paid family and medical leave policy which greatly exceeds what the law mandates.
  • A flexible, family-friendly workplace.
  • Annual review with 360 feedback and semi-annual check-ins.
  • Annual RALLY Day of Action (Cesar Chavez Day).

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