When you join Accurate Background, you ’ re an integral part of making every hire the start of a success story .
Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.
An Account Manager (“AM”) is responsible for proactively managing a book of business with a focus on overall client satisfaction, retention and overall account and book growth.
The AM must be familiar with standard industry concepts, practices, and procedures within the employment screening field.
By becoming a trusted advisor, the AM will drive sales revenue by building a relationship with key players within their accounts; penetrating the account at all levels and subsidiaries.
A certain degree of creativity and latitude is required.
Must be extremely detailed oriented with excellent written and verbal communication skills.
A ctively monitor assigned accounts to identify trends and potential up-sell opportunities Learn specific activities and retain information, and know-how Introduce new products, processes to assigned accounts Obsess over client satisfaction with the goal of retaining and growing assigned accounts Act as a consultant providing industry best practices and tips for process improvement and overall client success Maintain regular contact with client, take lead on all client-specific projects and keep both client and management up-to-date on pending as well as completed action items Prepares quarterly and annual business reviews and multiple year account plans for each account based on short, mid and long-range plans.
Provides statistical usage reports for regular client meetings Develops corporate contacts and cultivates relationships at all levels that enhances Accurate Background’s position, which may lead to incremental business within the designated account Identify and coordinate customer termination for non-usage Travel required 15-20% Note: Performs related duties as required or assigned.
2 years b ackground screening and client-facing experience required 2 years Account Management in HR-related industry preferred Must be proficient in Word, Excel and PowerPoint Exercises a wide range of decision making control Very skillful in formulating solutions for difficult decisions Ability to organize tasks, multi-task and manage time efficiently Excels in suggesting optional solutions Excellent written and verbal communication skill The Accurate Way : We offer a fun, fast-paced environment, with lots of room for growth.
We have an unwavering commitment to diversity , ensuring everyone has a complete sense of belonging here .
To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work As One – core values that dictate what we stand for, and how we behave .
Take ownership.
Be accountable for your actions, your team, and the company.
Accept responsibility willingly, especially when it’s what’s best for our customers.
Give others every reason to trust you, believe in you, and count on you.
Rise to every occasion with your personal best.
Be open.
Be open to new ideas.
Be inclusive of people and ways of doing things.
Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty and respect.
Embrace differences.
Stay curious.
Stay curious even as you move forward.
Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.
Work as one.
Work together to create the best customer and workplace experience.
Put our customers and employees first—before individual or departmental agendas.
Make sure they get the help they need to succeed.
About Accurate Background: Accurate Background’s vision is to make every hire the start of a success story.
As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand.
Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.
Accurate is an equal opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds .
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected v eteran status, age, or any other characteristic protected by law.
Accurate Background offers competitive compensation, a comprehensive employee benefits package, supplemental benefit options, generous paid time off, and 401(k) employer contribution.
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.
To learn more about e-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .