[Customer Service / Reservation Agent / Remote] Anywhere in U.S.
/ Competitive salary / Generous PTO-401k-Health Benefits
– As a Guest Relations Specialist you’ll: Take phone calls from direct customers and travel agencies to resolve any outstanding travel-related issues; Manage changes to itineraries; Utilize sales skills to assist customers in upgrading; Monitor shared inboxes to respond to customer inquiries via website & email; Issue tickets including exchanges
– refunds
– and
– schedule changes; Process documents including invoices and other communicationsHiring Fast >>