Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.
Pay for Sales Career Growth Opportunity – Wholesale Distribution is between $23 and $28 per hour at this location.
Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as a Counter Salesperson.
About the Role:
You will:
• Provide sales and support to walk-in customers at our will-call sales counters, ensuring the highest levels of customer satisfaction.
• Maintain, stock, and clean the counter sales area merchandise and displays, and support Inside Sales and Outside Sales activities.
• Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
• Accurately process and fill Sales Orders generated at the sales counter.
• Provide customers with reliable information regarding product specifications, pricing, and availability.
• Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.
• Ensure security and control is upheld at this primary point of customer contact.
• Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.
• Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
• Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
• Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
About You:
• High school diploma or equivalent
• 1-2 years experience in customer service or counter sales; contractor sales preferred
• Knowledge of products sold in the Profit Center
Our ideal candidate will also:
• Have outstanding customer service, verbal communication, and generous listening skills.
• Have comprehensive knowledge of product; able to suggest associated products for purchase.
• Be able to build and maintain a positive working relationship with customers, vendors and co-workers
• Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.
• Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
• Be able to learn to operate warehouse material-handling equipment.
• Be able to learn to operate and demonstrate hand tools.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
• Be able to learn and operate the computer related systems used to process orders.
Hajoca Plumbing Supply is looking for a bright, hard-working, and professional individual capable of learning how to run our business from the ground up. We are a wholesale distributor of plumbing and heating supplies in Los Angeles, and proud to be one of Hajoca Corporation’s 350 US locations.Today, we are the nation’s largest privately held wholesale distributor of plumbing, heating and industrial supplies. As such, we enjoy the perks of a large company; such as stability, training resources, modern computer systems, and a comprehensive benefits package. Despite being part of a large company, Hajoca is unique in that each warehouse is operated as its own separate entities called Profit Centers. This decentralized culture allows each branch to benefit from having to deal with minimal layers of management so that each can be responsive to changing market conditions.We are seeking an individual who is: Smart, driven and with the desire to rise through the organizationTwo years of Sales experience4-Year college degree is a plusDemonstrates a solid work ethic and can work up to 45 hours per weekCan follow directions, learn independently, and develop skills by watching experienced employees.Has a mechanical aptitude and an interest in acquiring plumbing, HVAC, and irrigation product knowledgeHas a valid driver’s license and is capable of lifting up to 75lbs.Has strong verbal communication skills and is committed to delivering excellent customer serviceCan work independently and in a team environmentA self-starter who enjoys contributing and executing creative ideas to grow a businessCan make decisions independently by quickly gathering facts and weighing options based on expected resultsSkilled in computer and social networking a plusWe will train the right person in all aspects of our business. The individual we hire will start as a truck driver and will spend 75% of their day receiving material, pulling customer orders, and making deliveries. As this individual masters the warehouse duties their role will expand into learning counter sales, purchasing and will gain product knowledge by shadowing our experienced employees. While gaining experience in these roles, this individual will play a key part in growing our business through exceptional customer service and help contribute ideas to expand our market share. Once they have shown their ability to be a top performer in the warehouse and in counter sales the next step will be to move to inside or outside sales. After 4 to 6 years, we envision this employee to be capable of performing all aspects of our business and earn a leadership role at this location or one of Hajoca’s many other locations.Our compensation package is negotiable based on experience. Benefits include Profit Sharing, Retirement Savings Plan, 401 (k) plans, medical, dental, vision and prescription coverage, life insurance, and paid vacation, sick time, and holidays. There will be opportunities for salary growth as the candidate moves to new positions.Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer. We are a drug free workplace, with pre-employment drug screening required. Employment is contingent upon successful completion of a background investigation.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
• Medical, dental, vision, and prescription coverage
• 401(k)
• Retirement cash account with company contributions
• Life insurance
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time
• Targeted training programs focused on your personal and professional growth
EEOC Statement
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.