Sales Associate – Westfield Century City

Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

As the Sales Associate, you will be responsible for:

Sales Generation

  • Meet minimum sales requirements based on store volume
  • Provide exemplary client experience by executing OAK+FORT Sales Culture
  • Build client relationships through client follow-up
  • Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
  • Provide industry knowledge through awareness of products and prices in the market
  • Drive sales through OAK+FORT eCommerce purchases and social media platforms
  • Maximize sales during special events and customer services
  • Process cash desk operations with engagement, efficiency, and accuracy

Staff Development

  • Build our team by welcoming and supporting onboarding of new employees
  • Build and maintain relationships with store team, peers, and relevant partners

Store Functionality

  • Ensure the right quantity of stock is in the right place at the right time
  • Maintain proper presentation of merchandise in accordance to corporate directives
  • Efficiently and accurately support with shipping and receiving of merchandise
  • Perform inventory counts upon corporate office direction as needed
  • Participate in stock room organization
  • Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
  • Adhere to loss prevention policies to prevent external and internal theft

Requirements

  • Strong fashion and styling sense with the ability to incorporate new fashion trends
  • Able to work well as part of a team in a dynamic environment
  • Mandarin language proficiency considered an asset

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