Ecolab is seeking a dynamic individual for the role of Lead Sales Specialist for our emerging Inside Sales team.
The Inside Sales Specialist is responsible for selling total plant solutions (products, equipment & services) directly into an assigned geographic territory.
These solutions include consumable chemistries for cleaning/sanitation/disinfection, novel monitoring system technologies for performance optimization, and various modes of site-assessment and training that drive compliance/conformance/consistency.
As the Lead Inside Sales Specialist, you will be responsible for providing guidance and support for customers across the target markets of Pharmaceutical, Nutraceutical, Medical Device, Cannabis, and Personal Care/Cosmetics.
The Lead Inside Sales Specialist for Life Sciences will be much more than just a point of contact for the customer.
In this position you will also be responsible for two other sales specialists, motivating their success and guiding their progress while reporting all sales numbers, active collaborations, and all key metrics directly to Management.
This is a consultative role that requires a high curiosity quotient coupled with a competitive drive for mutual success.
As both an engine of growth for Ecolab and a Voice-of-the-Customer, you will be a key liaison between our Life Science team and the markets we serve.
Together, we will provide value-added solutions with a lasting and meaningful business impact to the customer and, ultimately, the consumer.
Together, we will make the word a safer place!
What’s in it For You:
A training program that includes job shadowing, e-learning modules, and customized training, allowing you to learn from subject matter experts with proven success.
A dynamic, cooperative, and global working environment.
Receive a company vehicle for business and personal use.
An attractive salary package with extensive benefits, health insurance, 401k match, paid holidays, and more!
What you will do:
Drive Sales, both independently and collaboratively, by increasing market-share at existing accounts and by prospecting within their territory for new business opportunities.
Demonstrate sales competency by identifying opportunities to cross sell other complementary products and services
Prepare and implement comprehensive business development activities/strategies for assigned sales territory.
Utilizing business intelligence platforms, territory reports, and market updates on business development initiatives in order to target prospects
Utilize designated CRM to track customer interactions, sales activities, opportunity stage and lead-capture initiatives.
Maintain accurate reporting, records, and files necessary for proper management of territory
Respond-to and own all inbound requests by email & phone and fulfill those requests in a friendly, professional, and timely manner.
Provide clear, professional communications with internal teams to ensure efficient execution of order fulfillment and demonstrate partnership value to the customer
Interact with Quality and technical teams to support product knowledge and clear understanding of customer challenges
Provide critical client feedback (Voice-of-Customer) to Marketing, Technical and Product Development Teams
Develop knowledge and thorough understanding of all products & services and apply knowledge to provide appropriate recommendations/solutions that meets the customer’s specific business needs.
Follow up on all inbound client inquiries in timely manner to expedite challenge resolution and uncover new and expanding opportunities
Ensure client retention via responsive and proactive account management support
Facilitate onboarding and training of other inside sales team members
Organize and lead regular cadence meetings with Inside Team
Provide weekly team updates to Management
Provide monthly business report for North American Team
Manage and keep record of Technical Service & Field Support Requests
Minimum Qualifications:
BS/BA degree in engineering, chemistry, biology or related
2+ years of experience working in the Life Sciences industry
3-5 years of people management experience
Valid driver’s license and acceptable motor vehicle record (2 years)
Immigration sponsorship is not available for this position
Preferred Qualifications:
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
Experience in delivering client-focused solutions based on customer needs.
Experience in pharmaceutical or cleanroom operations AND thorough knowledge and understanding of the Life Science industry.
Excellent listening, negotiation, and presentation skills.
Excellent verbal and written communications skills.
About Ecolab Life Sciences:
Partner with our customers to deliver comprehensive solutions and technical expertise to ensure product quality and safety in the pharmaceutical and cosmetic industries.
Ecolab Life Sciences serves pharmaceutical manufacturers, cosmetics products manufacturers, pharmacies, and analytical laboratories with cleaning, sanitizing, and disinfection programs and validation support.
Work with us to improve operational efficiencies in ever-changing and growing markets.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.
We are committed to fair and equal treatment of associates and applicants.
We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.
In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.
Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Work with Purpose
Hear how our team is taking on meaningful challenges.
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.
We offer benefits to support our associates’ health and wellness, such as healthcare and time-away policies.
We also offer benefits designed to promote our associates’ financial well-being, including short
– and long-term financial incentives and retirement income and planning.
Specific offerings may vary by location.
For more detailed information, please speak with your recruiter.
…helping transform our organization to enable growth.
…inspiring future generations of leaders.
…making sure all the technology connections work as they are supposed to.
About Ecolab
Ecolab is the global leader in water, hygiene and infection prevention solutions and services.
Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.
Ecolab is an Equal Opportunity Employer–minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.
Chat with Erica, our virtual recruiting assistant