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Summary
The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company’s current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.
Essential Functions
- Sales & Marketing:Handle sales and sales process for inbound calls as well as outbound solicitationResponsible for executing the business unit’s marketing planMaintain current accurate data within the company’s marketing databaseMaximize rate opportunities within the market placeResponsible for generating rental, lease and used vehicle sales leadsMaintain and expand relationships with existing customer baseAbility to maximize operational effectiveness by coordinating overall inventory levels to meet customer demandMeet overall Ryder market share by successfully executing the sales and marketing initiatives
- Operations & Asset Management:Responsible for the overall profitably, operations and asset management of a rental locationAccountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfactionMaintain compliance with company, local, state, federal and other regulatory agenciesComplete understanding of marketplace conditions in order to maximize utilization of the rental fleet
- Customer:Drive profitable revenue growth by maintaining and growing customer relationshipsResponsible for overall satisfaction for all internal and external customersReconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
- Communication:Builds constructive and effective relationships with both internal and external customersMaintain composure when addressing stressful situationsClearly articulates Ryder’s product and service offerings
Additional Responsibilities
- On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills
- Ability to get both verbal and written communication across that has the desired effect
- Goal oriented, drive for results, assertive, and deal well with ambiguity
- Possesses a high degree of initiative
- Must have high level of energy and be a self-motivated and self-directed person
- Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
- Ability to focus on multiple projects and activities simultaneously
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Demonstrates customer service skills
Qualifications
- H.S. diploma/GED required
- One (1) year or more sales experience required
DOT Regulated: No
Job Category: Sales Support
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)
Requisition ID: R21725
Job Type: Part time
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.
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