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Casualty Account Representative

Marsh and McLennan

This is a Full-time position in Los Angeles, CA posted August 5, 2022.

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts manage every facet of risk and across industries to help clients anticipate, quantify, and more fully understand the range of risks they face.

Recruiting, hiring, developing, and promoting people from within our organization is a foundational element of Marsh’s talent strategy.  We know that diverse thought leadership and experience on our teams is the winning combination and we are committed to advancing our efforts to ensure that we are a company where all colleagues feel they belong and can thrive and contribute their best.

We are seeking a Casualty Client Representative for our Los Angeles, CA office.

What can you expect?

  • Become a member of Marsh’s best in class team, delivering expert broking and strategy solutions to help clients manage risk with confidence
  • Receive on the job, online, and formal training to ensure success and engagement in this role
  • An opportunity for long term growth within a dynamic and growing business unit
  • Ability to make an immediate impact within the organization
  • Work alongside highly experienced colleagues to gain experience and skill sets for professional growth
  • Exposure to key stakeholders and have the ability to make strong business connections

What is in it for you?

  • Opportunities to take risks innovate and disrupt.  Marsh is agile and resilient – our goal is to invest in you by training on soft and technical skills to prepare you for opportunities in different areas of our business.
  • A company with an exceptional, global brand and proven results to match
  • Culture of internal mobility, collaboration, and valued partnerships
  • Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities and interactions with diverse counterparts in industry groups and client organizations
  • Competitive pay (salary and performance-based bonus potential), full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution.)
  • Flexible work opportunities for work/life balance
  • Generous Parental Leave and Tuition Reimbursement plan and participation in our Employee Stock Purchase Plan

We will count on you to:

  • Assist in the creation of presentations and program submissions, including coverage specifications, pricing, coverage terms and conditions, services, quote comparisons, financing, commentary, and recommendations
  • Ensure the success of renewals by gathering information, tracking quotes, and ensuring documents are issued correctly and on-time and ensure processes are progressing according to schedule.
  • Analyze and compare quotes from markets, review existing client insurance and risk programs
  • Oversee the review of claims, contracts and audits and follow up regarding endorsements, policy issuance, extensions and cancellations
  • Maintain relationships with diverse clients, prospects, client teams and markets to provide best in class service

What you need to have? 

  • Bachelors’ degree preferred
  • 0- 5 years of administrative support, customer service background or combination thereof
  • Previous brokerage support experience highly preferred
  • Broker licensed a plus OR able and willing to obtain within 30-days of hire
  • Proficiency in MS Office tools and general proficiency with IT systems
  • Ability to multitask and work in a fast paced, matrixed environment
  • High attention to detail, good organizational and multi-tasking skills, and collaborative, team-oriented mindset
  • Excellent verbal and written communication skills
  • Applicants must have legal work authorization in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

What makes you stand out?

  • Individuals who have strong interpersonal skills, agile, possess cross-cultural acumen, and strong analytical and influencing skills
  • We want people who are highly engaged and curious. At Marsh you have the opportunity to have diverse experiences across different segments, risk practices and specialties. The ability to explore and engage is critical to be successful in this environment
  • We are also a very relationship-based culture and company. We rely and leverage each other to produce the best results

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.