Position: Account Executive
Job Description:
The Account Executive job responsibilities include but not limited to discovering, qualifying and successfully advancing new opportunities consistent with the sales and marketing plan of the company. Expanding and managing accounts largely tied to small and medium enterprises includes but not limited to analyzing market data, logging sales activity and effective interdepartmental collaboration to generate additional revenue. The Account Executive will provide planning for, direction to, and will control available resources associated with meeting customer metrics and fiscal responsibilities while operating within the company guidelines. The qualified candidate must have previous sales / account management experience with the commercial/ logistics industry and proven results a positive
Core Responsibilities and Duties
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Identify, prospect, and foster the growth of new business partnerships
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Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for sales objectives
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Works with customers to anticipate and interpret customer needs and business challenges
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Resolves operational issues that impact the local sales revenue
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Work as a liaison between Customer and Forward Air, on a macro and micro level
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Interprets internal/external business issues and adapts work priorities
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Strong analytical and problem solving skills
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Measure and analyze key performance indicators; performance tracking, errors, and weekly/monthly/quarterly volume and revenue figures
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The ability to manage and react to day-to-day sales requirements in a professional and timely manner
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Applies expertise to improve effectiveness and provide guidance to staff and associates
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Create and foster new business partnerships with local and national clientele
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Must schedule and attend meetings, calls and work on day to day tasks with highly effective time management skills
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Other duties as assigned
Qualifications:
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Bachelors degree and 2 + years experience in an account management sales role. A combination of education and/or extensive experience may be acceptable in lieu of a degree
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Proven Track record of experience and successes in a prior sales position(s)
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Computer literate to include Microsoft Office (Excel, Word, PowerPoint)
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Ability to communicate effectively with all levels of management and sell key company services based on current corporate objectives
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Have strong time management skills and the ability to work well under pressure
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Must have the ability to relate to and work well with different personalities. Must be outgoing and friendly and have the ability to generate sales revenue through partnership
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Familiar with CRM such as sales force.
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Occasion travel required
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Able to work flexible hours
Skills:
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Able to articulate a high desire of achievement
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Self-motivated and willingness to stretch personal goals
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Strong verbal and written communication skills
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Transportation industry knowledge is a plus
Forward Air is an Equal Opportunity employer.
About Us
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated time-definite basis, delivering cargo at a specific time, but under less time-sensitive situations supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
About the Team