Remote Home Improvement Retail Customer Experience Representative

An online retailer of home improvement supplies is seeking a Remote Home Improvement Retail Customer Experience Representative.Must be able to: Handle inbound call volume Handle escalations to the best of your ability Maintain excellent customer service standardsPosition Requirements Include: High School diploma or equivalent 2+ years of experience in a customer-facing, fast-paced, service-related role Proven experience utilizing internal tools and resources Ability to type 40+ WPM for phones and 45+ for chat Familiarity with the Microsoft Office and Google Office suites

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THE COMPANY Launched in 2010, LA based women’s apparel label, Bella Dahl, is known for creating ultra-soft women’s essentials that pull influences from the laid-back, Southern California lifestyle. We take