An online retailer of home improvement supplies is seeking a Remote Home Improvement Retail Customer Experience Representative.Must be able to: Handle inbound call volume Handle escalations to the best of your ability Maintain excellent customer service standardsPosition Requirements Include: High School diploma or equivalent 2+ years of experience in a customer-facing, fast-paced, service-related role Proven experience utilizing internal tools and resources Ability to type 40+ WPM for phones and 45+ for chat Familiarity with the Microsoft Office and Google Office suites