About Us:
Jellysmack is the global creator company that uses AI fueled technology to detect and develop the worlds most talented video creators on social media.
Were an optimistic crew who naturally goes the extra mile, has a glass-half-full mindset, and sees challenges as opportunities.
We look for positive people who think outside the box, are inventive, bold, lead change, and believe that teamwork matters.
The Creator Program is a one-of-a-kind project launched by Jellysmack just over 2 years ago to help video content creators build the hyper-engaged communities of their dreams across multiple social media platforms.
The Creator Program is now currently home to over 300 of the worlds most influential Creators, including Mr.
Beast, Brad Mondo, Bailey Sarian, Phil DeFranco, PewDiePie and Emmymade.
Jellysmack optimizes, operates, and distributes creator-made video content to Facebook, Instagram, Snapchat, TikTok, Twitter, and YouTube.
We are looking for a Head of Revenue Enablement who can help support our Partnership, Sales and Creator Success teams scale effectively and quickly.
As the Enablement arm of Revenue Operations your team’s goal is to proactively create the conditions where more deals, that are more profitable, with better customers, are the natural result.
We are growing quickly, and we are looking for an Enablement expert with a proven track record within a B2B SaaS context and is excited about owning a new and evolving function, and managing and building a team from the ground up.
Role:
This senior role will report directly to the Head of Revenue Operations and will be instrumental in defining US and global enablement strategy
– ensuring we have the programs, tools and systems and accountability measures in place to (1) enable our sellers and creators success teams to deliver a best-in-class experience for our customers; and (2) ensure our sellers and creator success teams are masters of their craft, continuously honing their skills as sellers.
This position will own all things enablement and is charged with providing client facing revenue teams with everything they need to engage and convert customers.
As such, it provides all revenue teams with the best practices, knowledge, tools, training, and materials to ensuring we have the right sales structures, incentives, tools and cadence.
Success will require expertise at both acquiring and retaining customers in a service oriented way, while always prioritizing what is best for the customer and our employees.
The person in this role needs to both master the art and science of a great sale, customer onboarding and overall great Customer Experience.
Responsibilities:
* Architect how our Enablement function should operate, chart a roadmap for the organization and drive a vision on how the team can support the broader creator journey.
* Develop capabilities to grow from hundreds to 10,000 customers.
* Develop and deliver Enablement needs across the customer lifecycle including:
* Performance scorecards, best practices
* Internal communications including weekly cadences, QBRs and revenue meetings
* Onboarding and Ongoing training
* Collateral (internal and external)
* Build and deploy the next generation of sales/customer success plays –
– architect the end-to-end sales motion that will create maximum success in winning new customers, new markets and empowering our teams.
* Build programs that are truly world-class, pushing conventional wisdom on levels of engagement and efficacy of enablement sessions.
* Craft the overall learning journey of our customer facing reps and managers from on-boarding through promotion into the next role.
* Measure and monitor the impact of learning initiatives and the Enablement team holistically.
Requirements
* 7+ years demonstrated progressive experience leading sales enablement organizations, with a strong background in software go-to-market strategy and Customer Success
– preferably in a B2B SaaS environment.
* Expert in Sales Enablement tooling and Sales Methodologies.
* Experienced with sales, CS and mktg functions in high-growth startups (a builder vs.
optimizer) –
– and in teaming effectively with multiple revenue and retention functions.
* Experience developing sales plays and campaigns –
– well versed in standard playbooks but build for situational impact
* Expert in tactical sales and cs skills training & coaching, including scripting of call plans and rebuttals
* Proven expertise with teaching, coaching and training sales and client service methodologies
* Strong empathy for customers AND passion for revenue and growth
* Exceptional people leadership experience.
Ability to acquire, develop and retain top industry talent to perform beyond expectations.
* Strong strategic, analytical ability and intellectual curiosity to drive performance.
improvement and solve business challenges.
Benefits
Our Work from Anywhere philosophy
Jellysmack believes in a flexible work environment in which anyone can work from anywhere.
This is why weve implemented our flexible location philosophy, meaning you get the best of both worlds: you can choose to work from home and /or from our offices in Paris, New York, Los Angeles and Corti.
In order to make sure you get the best working environment, you will get a $300 / EUR 250 allowance to get set up!
The Perks
* Summer Fridays: Take off early 5 Fridays a month in the summer
* Paid volunteering: 1 day dedicated to supporting a cause of your choice
* Company sponsored wellness programs and events
* Competitive Healthcare coverage, including mental health programs
* 401K match
Our Commitment
Our commitment to diversity and inclusion at Jellysmack, we believe that the best ideas come from the diverse cultures of our team members.
Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.
Creating a work culture that is safe and comfortable for our people to flourish is our main focus.
Ready to be part of a great human adventure?
Were dedicated to making the best working environment possible for our people.
All you have to do is apply; we are ready to let you show off your talent!