A Place Called Home has a great opportunity for a passionate and dedicated individual with an interest in non-profit management to come and support the mission and vision of the volunteer department while making a difference in the community.
Job Title: Volunteerism Assistant
Department: Development
Reports to: Senior Manager of Volunteerism
FLSA Status/Hours: Non – Exempt
Position Type: Part Time
About A Place Called Home
A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents, and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.
Our commitment to our staff wellness, development and experience:
A Place Called Home is committed to supporting our hard working staff by creating a work environment that builds relationships, careers and experiences through collaboration and transparent communication. We don’t just talk the talk but we walk the walk. Below are just some ways in which we support our staff:
Health and Wellness
Targeted Wellness Initiatives to support APCH staff
HMO & PPO Medical and Dental Plans with APCH covering the majority of the group costs
25K Basic & Accidental Life Insurance-no cost to the employee
FSA, DFSA and Supplemental Insurance to support your out of pocket costs
401K Retirement Plan with employer match
Paid Parental Leave
Paid Vacancy Coverage Leave
Paid Medical related leave
Generous Paid Bereavement Leave
Generous PTO: Paid winter break, Paid summer break, paid spring & fall wellness day, 15 paid holidays, 2 weeks+ vacation, 11 paid sick days, Incentive time off opportunities
Financial Assistance for emergencies
Employee Assistance program to support your work life balance
Hybrid work accommodations
Paid Jury Duty
Professional Development
Gallup’s Strengths Assessment for all employees
Quarterly Employee Training
Specialized Monthly Manager Training
Leadership Training through our Leaders In Training Program (LIT)
Professional Development support and financial assistance
CPR & First Aid Training certification
Supervisor’s corner to support managers with resources to be the best coaches possible
Collaboration
Employee Engagement Committees: employees get to participate and develop different activities and or initiatives focusing on any of the following: employee recognition, onboarding new hires, supporting other community organizations, creating fun staff events, justice, equity, diversity & inclusion and wellness initiatives.
Monthly Employee Acknowledgment by Colleagues and Supervisors
Employee Portal – Staff Communication & Resources available at any time
TouchPoint-Monthly all staff meetings
Proactive Conversations to continue making APCH a workplace we can all build together: Stay, Insights & Critical Needs Conversations
Encouraged continuous employee feedback throughout the year via surveys
Position Summary:
Under the direction of the Senior Manager of Volunteerism, the Volunteerism Assistant is a key contributing member of the engagement team who assists with curating volunteer engagement. In this capacity, the Volunteerism Assistant will assist with overseeing the scope of opportunities for individuals to get involved with APCH, onboard potential volunteers, activate volunteers through one of the 7 APCH “volunteer paths”, and terminate based on performance or terms of timeline. The Volunteerism Assistant is to work closely with partners in the Programs and Operations departments to identify volunteer needs. The Volunteerism Assistant will assist the Senior Manager of Volunteerism to provide capacity and help deliver APCH programmatic goals through volunteer engagements. The Volunteerism Assistant will also play a key role in helping to maintain and cultivate corporate and individual partnerships. The Volunteerism team currently comprises the following team members: Senior Manager of Volunteerism, Volunteerism Assistant (PT) and Sr. Director of Engagement. The Volunteerism team also manages hundreds of volunteers throughout the year. The Senior Manager along with the Volunteerism Assistant will expand A Place Called Home’s fundraising capabilities and elevate A Place Called Home’s status as a reputable, fun and worthy organization with which to volunteer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Articulate, maintain and execute the vision and goals of the Volunteer Program at APCH;
Assist with developing and implementing/managing activities involving volunteers for the support of program delivery, including special events, corporate group activities, partnership initiatives, and more;
Assist with recruitment, placement, management and retention of high-quality volunteers;
Assist with developing, facilitating and coordinating volunteer orientations and trainings and volunteer events including engagement and recognition activities;
Engage in constant feedback and performance evaluation loops with volunteers and staff;
Assist with maintaining accurate volunteer database and general records and providing timely statistical and activity reports;
Assist with providing volunteer activity and impact reports to management;
Work with various APCH departments to develop special projects for groups and partner organizations visiting the agency;
Represent APCHÂ’s interest in any and all volunteer activities, including tabling activities to promote APCHÂ’s volunteer opportunities;
Assist with managing volunteer program interns;
Conduct themself in a professional and ethical manner and adhere to all APCH policies at all times;
Conduct ongoing research into best practices in the sector and bring those to supervisor for possible implementation;
Assist with maintaining corporate partnership relationships via excellent customer service;
Assist with generating professional correspondence to partners and volunteers;
Assist with managing stewardship tool kit alongside with the Volunteerism Assistant and the Communications Manager; and
Perform other tasks as assigned
Qualifications
To perform this important job successfully, the Volunteerism Assistant must be able to fulfill all of the elements of the Job Description to the highest standard, and be able to work well with colleagues in a high-energy, collaborative environment with open communications. The ideal candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development. All APCH employees are expected to contribute to ongoing growth and improvement in their departments via excellent job performance. Additionally, employees are expected to speak up if they become aware of deficiencies and needs; and to offer solutions and make suggestions for improvements in their purview areas. Likewise, because each employee and each department is integral to the entire APCH community, we expect that as an employee focuses on their area, they will also consider the big picture and the overall mission of the agency, and communicate with the appropriate individuals if/when they become aware of problems and/or have suggestions for ways and opportunities to make APCH stronger and better. Together, we can continue to take APCH to even higher levels of excellence and service to the community.
Technical and Performance Skills
Excellent Oral and Written Communication Skills
Professionalism
Strong customer service skills – ability to respond quickly to individual needs with welcoming hospitality
Self-starter as well as team player
Time Management
Public Speaking
Bilingual (English/Spanish) preferred (oral and written)
Project and Event Management experience preferred
Basic Design and Photography Skills preferred
Ability to multitask
Flexibility
Mission-Driven
Dedicated to Excellence
Detail-Oriented
Strong Organizational Skills
Computer Skills – Google Suite (Gmail, Google Drive, Google Docs, etc), Microsoft Office, Adobe, Typing, Zoom, etc.)
Database Management Skills – Salesforce experience preferred
Communication/Marketing software experience – Mailchimp preferred
Project management software experience preferred – Airtable preferred
Education/Training/Experience
High School Graduate or;
Some experience in working with volunteers
Physical and Mental Demands
Able to work in a dynamic and high-noise-level environment typical of a youth center
Walking, standing required on daily basis
Sitting and use of hands/vision for computer work for extended periods of time
Lift up to 30 pounds regularly
Additional Information
Must work well with diverse populations of employees and clients
Able to work some evenings and/or weekends for department and/or agency events
Solution-oriented team player who both promotes and practices a growth mindset
Flexible, team player with a strong work ethic
APCH COVID-19 Vaccination Policy
All new hires must provide proof of their first dose of the vaccine on the first day of employment, if not fully vaccinated, and will have 30 days from their date of hire to complete their COVID-19 vaccination and submit proof of completion to the organization’s HR department. All fully vaccinated staff must also provide proof of their booster vaccine once eligible.
A Place Called Home provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including but not limited to pregnancy), gender expression, gender identity or sexual orientation, military and veteran status, medical condition, ancestry, marital status, citizenship national origin, age, physical and/or mental disability or genetics. In addition to federal law requirements, A Place Called Home complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please let us know if you are an APCH Alumni/ae
Background screening required