Veterinary Receiptionist (Emergency & Critical Care)
Metropolitan Animal Specialty Hospital is a 24-Hour specialty and emergency animal hospital located in the heart of Hollywood, California. We are looking for friendly, qualified receptionists to join our Emergency and Critical Care Department team. MASH is a brand-new specialty and emergency animal hospital. We offer specialty and emergency veterinary services and have specialty veterinarians in surgery, internal medicine, oncology, dermatology, nutrition, dentistry, ophthalmology, neurology, cardiology, and Emergency and Critical Care. MASH is a newly constructed hospital housing new surgery suites, appointment rooms, treatment areas, and state-of-the-art equipment. MASH is eager to provide the Hollywood and surrounding Los Angeles community with the highest quality specialty and emergency veterinary medicine.
The ideal candidate will have 3-5 years of veterinary receptionist experience. Candidates should be professional, friendly, courteous, able to multi-task. Candidates should have basic computer skills and organizational skills as well as excellent communication and customer service capabilities. The ideal candidate must love animals and be comfortable working around them.
Requirements :
- 3-5 Years of veterinary experience (specialty experience is a plus)
- General understanding of veterinary medicine
- Great attitude with a desire to work
- Desire to exceed client expectations of service
- Excellent organizational, analytical and customer service skills.
- Strong attention to detail
- Strong written and verbal communication skills
- Responsible, honest and accountable
Essential responsibilities include but are not limited to:
- Happily greeting clients
- Ability to communicate clearly with staff and clients
- Assisting clients with basic questions regarding pets’ health and upcoming appointments.
- Schedule and confirm appointments
- Discharge patients
- Collect and process payments in person, over the phone and online
- Securing and updating records from appointment, including uploading imaging and lab work.
- Gather all records needed for appointments
- Make sure examination rooms, waiting area and front desk area are kept clean and presentable
We offer competitive pay, medical benefits, paid vacation, for full-time employees. We are currently seeking full-time, experienced receptionists. If you are interested in this position, please submit your resume and cover letter. Thank you.
Job Types: Full-time, Part-time
COVID-19 considerations:
Currently, clients are not allowed into our facility and all staff must wear masks. Temperature checks occur daily. and staff must step into Clorox foot baths upon entering the facility from the outside. We also have face shields for staff upon request.
Employment Type: Full Time
Years Experience: 1 – 3 years
Bonus/Commission: No