Title: Technical Writer Location: Remote Duration: 3 month(s) Required Qualifications:
· 3-5 years’ experience working as a Technical Writer or in related job role.
· Experience writing technical documentation for API’s, cloud solutions, or software-as-a-service offerings.
· Experience creating content for websites and/or content portals and publishing content.
· Understanding of information technology and information security concepts.
· Excellent writing and proofreading skills.
· Strong ability to analyze, synthesize complex content, and own end-to-end document creation.
· Strong communication and collaboration skills with ability to work with different SME’s to gather required information.
· Self-starter with a positive attitude to tackle challenges.
· Proven ability to handle multiple projects simultaneously, with ability to prioritize.
· Experience working with agile/scrum software development teams.
· Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.
Preferred Qualifications:
· Firm understanding of the systems development life cycle (SDLC) and the lifecycle of documentation from pre-release through on-going maintenance.
· Familiarity with documenting REST API’s and creating release notes.
· Experience working within a customer success role for a digital B2B product.
Job Requirements: Creating technical documents and manuals Write end-user documentation including user manuals, technical documents, online help and infrastructure documentation Create and write technical documentation Maintain technical documentation for software products Maintaining all software user documentation Create and maintain technical manuals and user assistance documentation for software Comprehend technical drawings to document technical content Rewrite and/or edit technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications and related technical publications Writing and editing technical documents such as product manuals, service manuals, procedure manuals, and operations manuals Prepare user guides and instructional documentation (5%) Create user manuals, technical tutorials, installation guides, and operational documentation for technical and non-technical audiences Providing writing support for technical documents such as sales proposals, user manuals, systems guides and training manuals Developing and writing technical papers, manuals and supporting product documentation Translate technical information into manuals and/or web-based documents for non-technical and technical users Edit technical and process documentation Define technical specifications required for documentation Create user manuals and guides for software applications used within TMC Deliver technical documentation and presentations Translate technical information and create manuals and/or web-based documents for non-technical and technical users Researching and writing technical and end-user documentation for proprietary software