About The Team
The Global Safety and Security team is responsible for advancing DoorDash through the protection of people, property, operations, brand and reputation.
We manage safety and security risk and deliver value across the business through agility, technology, and a people-first approach.
Our team strives to always be in front, and there for our people anytime, anywhere.
About The Role
DoorDash is looking for a Security System Administrator (Level I) to join the Global Safety and Security team.
As a remote role, you will be tasked with learning our space and taking responsibility for working with the system administration team to provide programming and commissioning support.
This support includes setting up and testing of physical security technologies at new sites being built out here and abroad.
Another area of focus and responsibility is technical support for the physical security technologies (video management and access control systems) in use at DoorDash.
This includes user, software and device administration, and maintenance as required to support a healthy system.
We perform troubleshooting, and coordination of troubleshooting efforts with remote field resources, service ticket reporting, and escalation.
This role will directly contribute to shaping industry-leading Global Safety and Security systems and technology, programs, and support.
You’re Excited About This Opportunity Because You Will…
Be responsible for the setup, configuration and testing of DoorDash access control and video management systems, system controls, and related subsystems, as well as ancillary security products and countermeasures in our technologies around the world Monitor and maintain the security systems, including health checks and proactive maintenance procedures in our technologies around the world Have many opportunities to learn a new trade and expand your knowledge Troubleshoot access control and video platform issues, including software issues, alarm events, and remote resolution, coordinating repairs with vendors as needed in our locations around the world Perform system-level user management, including user adds, changes, access level maintenance, and permissions management Support and adhere to policies, procedures, standards, guidelines, and process maps to maintain compliance, train personnel, and document system operations Provide security systems support to remote teams to include system design, vendor coordination, and final testing Coordinate service requests and maintenance with system vendors, ensure prompt action is taken, and follow up on all pending issues Provide security support during an emergency and non-emergency situations Perform a variety of system, administrative, or operational tasks within the organization
We’re Excited About You Because…
You have a college degree in a technology related field (IT, Computer, MIS) and have a passion for all things technology!
You have working knowledge in the administration of Microsoft Windows Operating Systems (Server, client, and AD) You have excellent verbal and written communications You have the ability to multitask and prioritize, and handle emergency situations You have the passion to learn new things and tackle new challenges You have excellent customer service skills and a professional demeanor You are a G Suite and Slack power user You can perform on-call rotation duties and are able to travel as required (domestic and international) to support operations and meet training requirements You are flexible around work schedules and can work off-hours when necessary to complete operations and services critical to the business
Why You’ll Love Working at DoorDash
We are leaders
– Leadership is not limited to our management team.
It’s something everyone at DoorDash embraces and embodies.
We are doers
– We believe the only way to predict the future is to build it.
Creating solutions that will lead our company and our industry is what we do –
– on every project, every day.
We are learning
– We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient.
Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
We are customer obsessed
– Our mission is to grow and empower local economies.
We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
We are all DoorDash
– The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
We offer great compensation packages and comprehensive health benefits.
About DoorDash
DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada.
Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door.
By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time.
Read more on the DoorDash blog or at .
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives.
We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.