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Staff VP National Operations Center

Anthem, Inc

This is a Full-time position in Los Angeles, CA posted May 9, 2022.

Description SHIFT: Day JobSCHEDULE: Full-time Be part of an extraordinary team.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change.

Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Staff VP National Operations Center (NOC) How you will make an impact: As Staff VP National Operations Center, you will be responsible for providing transparency into operational performance and proactive identification of operational issues that will drive remediation across the enterprise.

The right leader will build and scale the NOC into a high-performance team that works across the enterprise to identify operational issues early and support resolution efforts.

Primary duties may include, but are not limited to: + Develops and expands the National Operations Center (NOC) monitoring across Anthem’s businesses and incorporate leading NOC practices into Anthem’s NOC while managing a dedicated team of resources.

+ Incorporates industry-leading practices including cross business unit data and analytics to drive decision making that improves operational performance.

+ Works cross-functionally to identify, track, and ensure remediation of prioritized operational issues.

+ Drives the roadmap and expansion strategy across Anthem’s businesses.

+ Serves as primary liaison with Business Unit and Growth Partner leadership including defining metrics and targets in partnership with operational leaders.

+ Own the forums where Business Unit operations leadership review, discuss and prioritize operations issues.

Reporting relationship VP of Strategy & Planning Critical stakeholders Divisional COO’s Location Nationwide (within a commutable distance to an Anthem office), Atlanta is the preferred location.

Qualifications Minimum Requirements Requires a Bachelor’s degree, a minimum of 10 years experience in national operations centers or similar operations experience and a minimum of 7 years leadership/management experience; or any combination of education and experience which would provide an equivalent background.

Preferred + Six Sigma Black Belt + Knowledge and experience in core operations (e.g.

claims, enrollment & billing, customer service, utilization management, prior-authorization, etc.) within healthcare payer environment.

Experience in multiple and various operations areas highly desired.

+ Healthcare industry experience across multiple lines of businesses (e.g.

Commercial, Government, Pharmacy, etc.) desired.

+ Demonstrated senior leadership capabilities across matrixed environment, capable of driving change to influence operational outcomes through data and analytics.

+ Proven record of developing and defining relationships that drive organizational change/transformation initiatives, efficiency, and growth.

Applicable to Colorado Applicants Only Annual Salary Range*: Min
– $161,364.04
– $201,704 Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

* The hourly or salary range is the range Anthem in good faith believes is the range of possible compensation for this role at the time of this posting.

The Company may ultimately pay more or less than the posted range.

This range is only applicable for jobs to be performed in Colorado.

This range may be modified in the future.

No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem.

We require all new candidates to become vaccinated against COVID-19.

If you are not vaccinated, your offer will be rescinded unless you provide
– and Anthem approves
– a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate.

Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc.

has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion.

To learn more about our company and apply, please visit us at careers.antheminc.com.

Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.

REQNUMBER: PS71934-California