We are looking for a Social Community Coordinator (formally know as Community Executive) who loves social media, lifestyle, and tech (AR/VR, developers, gaming) and wants to join our Community team in LA!
The 1000heads Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world’s most impressive brands.
You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients.
From cultivating online conversation through quality-led engagement to crafting and activating the editorial & campaign vision for our clients
– everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force.
To be part of the community team, you must be a social platform obsessive, an editorial planner, a creative idea-generator, and a community-builder, connecting people online.
If a good Tweet gives you thrills, you love a community challenge, and jumping into hot comment threads is your Internet speak, this is the team for you.
Responsibilities
Daily community engagement, tending to DMs, public comments, and UGC tags across a number of social platforms Ideating social posts and structuring content into editorial calendars, plus briefing in creative & influencer teams Managing the day-to-day delivery of creative and strategic social plans aimed at building powerful online communities Managing and moderating technology, developer, and AR/VR social communities for some of the biggest tech companies in the world Managing and moderating lifestyle communities in health, outdoor, and CPG Occasional copywriting review, proofing, and support Researching the latest social tools, platforms and trends – and working to ensure that we are the first to innovate and experiment Building strong relationships with clients Optimizing community approach via ongoing monitoring and regular reporting Inputting into community strategy: how can our clients best use social platforms?
Requirements
Bachelor’s Degree (or equivalent experience) 1 to 4 years experience, level & salary commensurate Extremely strong verbal & writing skills, with rock solid grammar, social jargon, and punctuation Previous experience working with technology clients and/or within an agency setting a strong advantage Understanding of tech, AR/VR, gaming, and/or developer audience Experience building presentations and presenting to senior clients a strong advantage Understanding of nuanced verbal trends in social media communities (ex.
gets slang, emojis, “social speak”) Ambitious – you want to learn new things, are very much a self-starter, and have taught yourself new skills in the past.
You also have a desire to rise to the top of your field.
Creatively capable of thinking differently and disruptively Strategically able to analyze situations and see the big picture Intelligently bright and used to overachieving/overdelivering Excellent organizational and time management skills The ability to work under pressure while keeping an eye for details Right brain/left brain combo Desire to return to an in-office role.
We offer flexible WFH options but are looking forward to getting teams back together in person in our Santa Monica and NYC offices.
Benefits
What you get
Great benefits offerings including Medical, Dental, Vision, FSA, Commuter Benefits, Life Insurance and 401K, just to name a few Generous time-off package, including the last week of the year off Wellness & Development stipends Flexible working environment Plus, much more!
About 1000heads
1000heads is a social transformation company.
We help global brands adapt to rapid and continual shifts in media, technology and culture.
The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world.
We deliver social & influencer campaigns to our US roster, which includes; Google, Arm, Thomas English Muffins, Snapchat, Caviar, Noom & OPI.
1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity.
We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect.
We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
For more information on 1000heads, visit www.1000heads.com