POSITION SUMMARY The Server is responsible for ensuring all guests have a positive experience.
This position also assists the restaurant team in achieving planned sales by upselling specialty food and beverage items.
ESSENTIAL RESPONSIBILITIES Assists guests by anticipating their needs while they are in the restaurant and introducing them to all of the food and beverage programs that we have to offer.
Maintains cleanliness and organization of work-stations.
Completes opening and closing side work as assigned with the goal of contributing to an organized, well-prepared work environment.
Maintains a strong food and beverage knowledge base in an effort to provide the best possible guest service experience.
Maintains control and timing throughout shift to ensure quality guest experience.
Ensures each and every table is maintained during the dining experience according to standard.
Closing the guest experience by handling cash and credit card transactions accurately.
Any and all other duties as assigned.
REQUIRED QUALIFICATIONS Education High School diploma or equivalent.
Experience Prior customer service experience.
Licenses / Certifications: TIPS responsible alcohol service certification, or equivalent or ability to acquire.
PREFERRED QUALIFICATIONS Restaurant service experience.
REQUIRED SKILLS Demonstrated qualities of hospitality.
Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
Demonstrated ability to show a high level of service responsiveness to customers.
Must display a high level of energy and self-motivation.
Highly organized, attentive to detail, accurate and efficient.
Able to work well within a team.
Punctual and dependable.
WORKING CONDITIONS Ability to frequently lift and carry 30 lbs.
Ability to occasionally lift and carry 50 lbs.
with assistance.
Ability to stand and work for extended periods of time during customary service hours.
Ability to work in an outdoor environment with varying temperatures, including temperatures above 100° F.
The CIA has implemented a policy requiring all employees, students and on-site contractors to receive the COVID-19 vaccination.
Reasonable accommodations are available to applicants when legally required.