The Strategy & Operations team oversees strategic growth at DoorDash.
Strategy & Operations Senior Associates establish the value of new plans, and run and refine experiments to increase growth.
You will dive into data to explain market performance at the lowest level of detail, create strategies, and work side-by-side with external teams to make those a reality.
Our best Senior Associates are data-driven, truth seekers and strategic partners, operators/ They combine business context and analytics to take a problem area and implement a customized solution.
Think this is you?
The takeout market is enormous, with $100B+ of annual spend.
DoorDash is investing in new ways to help merchants produce high margin sales, and help consumers have great rewarding dining experiences.
You will report to the Senior Manager, Strategy & Operations and will lead projects to incubate and grow our pickup/takeout/in-store businesses.
In a typical day, you may create customer growth strategies, develop plans to attract top merchants, lead new product ideas or rollouts, run experiments to improve operations, dive into data to explain performance at the lowest level of detail, and make sure we never stop growing.
You’re Excited About This Opportunity Because You Will…
Strategize
– Create and refine unique strategies across our Pickup marketplace Engage
– improve the way we onboard, work with, and build relationships with our merchants and strategic partners Implement – create and launch scalable programs across teams Experiment – Use data to run tests on everything from growth strategies to the selection of merchants on the platform Analyze – Build models to evaluate the economic and strategic costs and benefits of multiple programs and experiments.
Influence – Work with our Business Development, Sales, Account Management, Operations, Product, Engineering, Analytics, Merchant, and Marketing.
teams to guide strategic projects and harness opportunities Build — create go-to-market playbooks, experimenting with new tactics to promote product adoption
We’re Excited About You Because…
3+ years of experience managing projects in relevant industries; Plus for high-growth startup experience You resist “this is how it’s always been done” thinking You like being presented with a problem and coming up with a strategy to find a solution in creative ways
– you resist “this is how it’s always been done” thinking.
You’re equally comfortable operating at 10,000 feet and 1 foot.
You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re also comfortable thinking long-term and inspiring a team.
You find rapid change and learning exciting You excel in environments where no two days are the same You find rapid change and learning exciting You excel in environments where no two days are the same You let data win arguments you’re comfortable pulling your data in SQL or modeling in Excel (can perform complex functions).
Why You’ll Love Working at DoorDash
We are leaders
– Leadership is not limited to our management team.
It’s something everyone at DoorDash embraces and embodies.
We create solutions we believe the only way to predict the future is to build it.
Creating solutions to lead our company and our industry is what we do –
– on every project, every day.
We are learning
– We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient.
Everyone here is learning on the job, no matter if we’ve been in a role for one year or one minute.
We are customer obsessed
– Our mission is to grow and empower local economies.
We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
We are all DoorDash
– The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
We offer great compensation packages and comprehensive health benefits.
About DoorDash
DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada.
Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door.
By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time.
Read more on the DoorDash blog or at www.doordash.com.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
That’s why we hire and cultivate diverse teams from all backgrounds, experiences, and perspectives.
We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.