Overview:2020 Companies has immediate part-time Brand Ambassador or Guest Experience Expert sales roles representing our client, Samsung Electronics America, located at Samsung 837 in the heart of the Meatpacking District of New York City.Are you engaging and enthusiastic?
Can you deliver a world class customer experience with every interaction?
Are you passionate about the latest and greatest technology, and it’s use in content creation?
Then don’t miss the opportunity to take the next step in your career, and work with one of the worlds leading technology brands, Samsung.Your Role as a Guest Experience Expert is to:Serve as a product expert, discussing devices that fit customer lifestyles through discovery and relationship building with each customerEngage & interact with customers in-store 1:1 or online through virtual sales conversations via a new platform on Samsung.comShowcase your passion, energy, and deep knowledge of Samsung products including mobile devices, home appliances, home entertainment, as well as various features and servicesDemo a wide variety of these products and position the ecosystem based on consumer lifestylesDrive sales and customer experienceMaintain a high energy and professional attitude at all timesWe are looking for someone who:Has experience in consumer facing environments (sales, customer service, etc.)Always energetic with a big personality and ability to “hype” a group as small as 1, to as large as 100Interested in one or more areas in technology, gaming, beauty and fashion, music, living (DIY & Cooking), Health & WellnessPassion for the community and engaging with different outreach groupsUnderstanding/Interest of basic content creation, podcasting, video editing, song recording etc.Ability to build relationships with a wide range of stakeholders and customersFlexible and adaptable with an eye for detail, and a passion for teamwork and innovationThis position and potential offer of employment is contingent on your compliance with the client’s requirement that all employees in this position be fully vaccinated against COVID-19, subject to our accommodation review process.What’s in it for you?Competitive, weekly payHourly pay starting at $19.00 per hour based on candidate experienceBonus incentive paid quarterlyPaid training completed online, at homeWorking with latest and greatest Samsung technologyFlexible schedule with evenings and weekends availableJob Contact: Duties and Responsibilities:Job Description:Sell products and services in a retail store, kiosk, and/or event environmentsMaintain professional interaction with both customers and fellow employeesMeet or exceed personal sales goals on a monthly basisCourteously welcome customers and offer assistanceDirect customers by escorting them to displays; assess needs and suggests products to fit those needsAdvise customers by providing information on products and servicesHelp customers make selections by building customer confidenceAccurately document and report salesContribute to team effort by accomplishing related results as neededResponsible for accurately tracking and communicating all activity to Retail OperationsEnsure work station/kiosk is clean, well-organized, functional and presentable at all timesResponsible for submitting all paperwork completely and accuratelyPerformance Measurements:Regular and prompt attendanceMeet established monthly/weekly sales quota/goalsCustomer/client satisfaction based on rejection percentage and substantiated complaintsQualifications:High school diploma or equivalent requiredSix (6) months prior sales, retail, telecom or marketing experienceDemonstrated knowledge of products and servicesExcellent communications, presentation, interpersonal and problem-solving skillsImpeccable integrity and commitment to customer satisfactionAbility to multi-task in a fast-paced, team environmentMust be available to work evenings, weekends and holidays as neededAbility to maintain customer confidentiality